Service Administrator

5 months ago


Caerphilly, United Kingdom Cintrix Systems Ltd Full time

Cintrix Systems Ltd is seeking an Administrator with experience of Sales/Service Administration to join our team and to undertake a challenging and rewarding role within our expanding business.

Main duties include:

- Working alongside the Contracts Manager(s), Surveyors, Engineers
- To produce quotations/surveys for additional work as required
- Manage completion of service reports
- Customer phone calls
- Dealing with varied customer requests
- To produce project documentation including drawings, specifications and technical documents
- Schedule surveys
- Management of stock
- To chase and place purchase orders for equipment
- To deliver the required information to clients in line with our KPI’s
- To carry out any other reasonable management request
- Cover other team members when required

**Requirements**:
Key Skills

Essential
- Excellent communication skills and telephone manner
- Able to understand and follow company procedures
- Able to motivate, prioritise and organise effectively
- Good computer and word processing skills
- High level of professionalism, confidentiality and sensitivity to all matters
- Works well under pressure
- No criminal record is essential as security screening to BS 7858 will be carried out

Desirable
- Experience within administration and the service industry
- Knowledge of the fire and security system industry
- Worked within a BAFE or NACOSS approved company
- Basic knowledge of CAD

Rewards

In reward, we offer the following:
Competitive Salary and based on previous experience

Minimum of 25 days holiday plus bank holidays

Progression

Pension

Hours: 37.5 Hours per week

**Salary**: £20,320.00-£22,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Caerphilly: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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