Customer Service Administrator

6 months ago


Desborough, United Kingdom Povoas Packaging Ltd Full time

Do you have exceptional customer service experience? Are looking for a new challenge?

Povoas Packaging Ltd has an exciting opportunity for someone with previous office administration/customer service experience who wants to develop their skills.

**Job Title**: Customer Service Administrator.

**Location**: Desborough.

**Duration**: Permanent.

**Shift**: 09:00-17:00 Monday - Thursday & 08:30-16:30 Friday.

**Pay**: Starting at £22,000 per annum. Will be discussed at interview.

**Your key responsibilities, which are not exhaustive and not limited to include**:

- Processing customer orders including raising sales orders, issuing order acknowledgements.
- Issuing job card or purchase orders as appropriate.
- Dealing with incoming customer calls/queries/chases.
- General office administration duties.

**Production support**:

- Booking in completed works order.
- Creating delivery notes.

**Dispatch support**:

- Approving freight invoices.
- Booking pallet deliveries.

**Skills required**:

- Ability to establish good customer relationships.
- Confident in all methods of communication.
- Ability to work under pressure and to meet deadlines.
- Excellent attention to detail.
- Working knowledge of MS Office and Excel.
- Ability to work with a wide range of industries and products.
- Numeracy skills to work with different measuring units (KG's, rolls, bags etc.)
- Able to adapt to work in a manufacturing environment where lead times change.

Interested? Please click apply.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Desborough, Northamptonshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (required)

Work Location: In person



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