Part time Customer Service Representative
5 days ago
Company Overview
We are a successful, award-winning organisation that prioritises our customers, colleagues, and communities. We offer a fantastic opportunity for a customer-centric individual to excel in our business.
The Role
We are seeking a Part-time Customer Services Advisor to deliver exceptional customer service and provide support to customers and colleagues. You will ensure the customer journey leads to positive outcomes, demonstrate a comprehensive knowledge of client products, and manage till duties competently.
Key Responsibilities
- Deliver exceptional customer service and provide support to customers and colleagues.
- Ensure the customer journey leads to positive outcomes.
- Demonstrate a comprehensive knowledge of client products.
- Manage till duties competently and follow established policies, processes, and procedures.
- Embody our organisation's purpose and contribute to its Thrive agenda.
- Perform general administrative tasks to ensure the smooth operation of the Branch.
Requirements
- Excellent customer service skills gained in a customer-facing role.
- High levels of accuracy and numeracy.
- Flexibility and adaptability.
- A strong sense of community.
- A passion for delivering high-quality results.
What We Offer
We offer a comprehensive training programme and ongoing support to help you develop into the role and reach your full potential. Our salary package includes £13,236 (inclusive of one Saturday per month worked) with 20 hours per week + one Saturday/month at Market Harborough. Hours of work: Monday, Tuesday, Wednesday, Thursday, Friday, and one Saturday per month.
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