Call Center Representative

2 weeks ago


Belfast, United Kingdom CPG GROUP Full time

We are currently seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

**Duties**:

- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide information about products and services, and assist customers with placing orders or making changes to their accounts
- Resolve customer complaints or issues by investigating the problem, identifying the cause, and offering appropriate solutions
- Collaborate with other departments to ensure timely resolution of customer concerns

**Qualifications**:

- Excellent phone etiquette and strong communication skills
- Strong problem-solving skills with the ability to analyze information and make informed decisions
- Ability to multitask and work well under pressure

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

**Salary**: From £24,683.01 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 02/04/2024



  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a great opportunity for someone who enjoys helping others and has excellent...


  • Belfast, United Kingdom Switch Advisor Ltd Full time

    We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Duties**: - Answer incoming calls and respond to...

  • Call Centre Agent

    11 hours ago


    Belfast, United Kingdom Raven Full time

    **Position: Call Center Representative** The Call Center Representative will be responsible for working with our agents to ensure that all customers are successfully served. They will also be responsible for managing the customer's account and ensuring that the customer is receiving the best service in the industry. **Core Duties & Responsibilities**: -...


  • Belfast, United Kingdom EXECUTIVE LINE GLOBAL LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who enjoy working in a fast-paced environment and have excellent...


  • Belfast, United Kingdom Citi and Sales Partners Group Full time

    We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Responsibilities**: - Answer incoming calls and...


  • Belfast, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner -...

  • Call Centre Agent

    6 days ago


    Belfast, United Kingdom Emson Creative Partners Full time

    **About us** Emson Creative Partners is a small business in Belfast. We are customer-centric, data-driven and supportive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - International workforce Belfast The Call Center Representative will be responsible for entering customer information into our call...

  • Call Centre Agent

    1 day ago


    Belfast, United Kingdom Emson Creative Partners Full time

    **About us** Emson Creative Partners is a small business in Belfast. We are customer-centric, data-driven and supportive. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - International workforce Belfast Full-time position The Call Center Representative will be responsible for entering customer...


  • Belfast, United Kingdom Front Corp Full time

    Job Title: Call Centre Representative Location: Belfast, Northern Ireland , Permanent **Salary**: Competitive We are looking for enthusiastic and driven individuals to join our call centre team in Belfast! As a Call Centre Representative, you will be responsible for handling customer inquiries, providing information about our products and services, and...

  • Call Centre Advisor

    2 days ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    We are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...


  • Belfast, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely...


  • Belfast, United Kingdom Talent Catch UK Full time

    **About Us**: Join our dynamic team! We are a customer-centric company committed to providing outstanding service. As we expand, we are looking for enthusiastic individuals to join our customer service department. **Responsibilities**: - **Customer Interaction**: Handle inbound and outbound customer calls with professionalism and courtesy. Address...


  • Belfast, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Executive. As a representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely manner -...

  • Sales Representative Belfast

    Found in: Talent UK C2 - 7 days ago


    Belfast, United Kingdom CWS Full time

    CWS Hygiene Ireland are looking for a result-driven Sales Representative/Account Executive whose goal is to expand our customer base around the city of Belfast and surrounding areas.What will you be doing?As Sales Representative/Account Executive you will be:      Part of our newly set up, Hygiene sales division.      You are responsible for...


  • Belfast, United Kingdom Vision Glasgow Full time

    **Qualifications** - Previous customer service experience required. - Ability to multitask and work in a fast-paced environment. - Must be able to work a flexible schedule including weekends and holidays. - Must be able to work from home on some holidays and weekends. - Build relationship with customers in a day to day basis. - Knowledge of Belfast area...


  • Belfast, United Kingdom Switch Advisor Ltd Full time

    Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Representative and be a key player in delivering outstanding support to our valued customers. **Responsibilities**: - Provide exceptional customer service by assisting customers with inquiries, concerns, and...


  • Belfast, United Kingdom Connected Health Full time

    At Connected Health we offer a career not just a job. Our business is transforming the way Homecare is delivered across the UK and Ireland and we understand that the people we employ are central to the transformation of the sector. At Connected Health our mission is relentless - to attract, recruit and develop the best homecare team in the world. It’s that...

  • Call Handler

    10 hours ago


    Belfast, United Kingdom VANRATH Full time

    VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple **Customer Support Representatives. **Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. This is a **Hybrid** working position - 2 days work from home & 3 days will be spent in the **North Belfast** office -...


  • Belfast, United Kingdom Evolve Full time

    Evolve is recruiting for a fast-growing Healthcare organisation that brings a vast range of OTC Pharmacy products and diagnostic devices to the UK market. As part of their growth, our client is seeking a driven Graduate Medical Sales Representative to join their sales team as part of a brand-new team build, covering Northern Ireland. This is a fantastic...


  • Belfast, United Kingdom Connected Health Full time

    At Connected Health we offer a career not just a job. Our business is transforming the way Homecare is delivered across the UK and Ireland and we understand that the people we employ are central to the transformation of the sector. At Connected Health our mission is relentless - to attract, recruit and develop the best homecare team in the world. It’s that...