Call Centre Executive

3 weeks ago


Southampton, United Kingdom Relay Group Ltd Full time

We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and ensuring customer satisfaction.

**Duties**:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products or services to customers
- Up sell products or services when appropriate
- Handle customer complaints or concerns with empathy and patience
- Analyse customer needs and recommend appropriate solutions
- Follow communication scripts and guidelines to ensure consistency and quality of service
- Maintain a high level of knowledge about company products and services

**Skills**:

- Excellent interpersonal and strong communication skills
- Ability to actively listen and understand customer needs
- Strong problem-solving skills with the ability to think quickly on your feet
- Ability to work well under pressure in a fast-paced environment#
- Detail-oriented with excellent organizational skills
- Ability to work independently as well as part of a team

Join our dynamic team today as a Call Centre Representative

**Salary**: From £24,577.33 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Southampton (preferred)

Work Location: In person

Application deadline: 26/03/2024


  • Call Centre Operator

    4 weeks ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...

  • Call Centre Operator

    4 weeks ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...

  • Call Centre Operator

    4 weeks ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...


  • Southampton, United Kingdom CONNECTED L GROUP Full time

    Are you passionate about helping others and providing exceptional customer service? Are you a great communicator with a knack for problem-solving? Join our dedicated team as a Call Centre Operator in our vibrant call center! **Duties**: - Handling a high volume of inbound and outbound calls - Providing excellent customer service and resolving customer...

  • Call Centre Advisor

    4 weeks ago


    Southampton, United Kingdom VP GROUP LTD Full time

    Are you a natural communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy problem-solving? We're seeking motivated individuals to join our growing team as Call Centre Advisors! **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate...


  • Southampton, United Kingdom Hub Co Full time

    Title: Call Centre Sales Agent (No Experience Needed) Location: Southampton, UK **Salary**: Competitive + Commission Are you a motivated individual with excellent communication skills? Do you want to start a career in sales but have no experience? We are looking for enthusiastic and driven individuals to join our call centre team in Southampton as Sales...


  • Southampton, United Kingdom AACQUISITIONS LTD Full time

    We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as...


  • Southampton, United Kingdom AACQUISITIONS LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and handling incoming calls from our clients. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and...

  • Call Centre Agent

    4 weeks ago


    Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride ourselves on...


  • Southampton, United Kingdom 1st Line Limited Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with opportunities for career growth. **Duties**: - Answer incoming calls from...


  • Southampton, United Kingdom CHANNEL ALT LTD Full time

    We are seeking a motivated Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries. **Duties**: - Handle inbound and outbound calls in a professional manner - Provide information about products or services - Assist customers...


  • Southampton, United Kingdom AACQUISITIONS LTD Full time

    We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling incoming calls from customers, providing them with information, and resolving any issues or concerns they may have. **Duties**: - Answer incoming calls from customers and provide...


  • Southampton, United Kingdom VP GROUP LTD Full time

    We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Duties**: - Answer incoming customer calls and...

  • Call Centre Agent

    7 days ago


    Southampton, United Kingdom PAD London Full time

    **Responsibilities**: - Answer customer questions about product features and benefits. - Sell products to customers. - Manage the call center schedule. - Answer customer questions about the company and its products. - Manage support tickets and daily problem resolution. - Convert customers to premium service plans. - Manage a team of call center...


  • Southampton, United Kingdom Abacus Marketing Full time

    We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Responsibilities**: - Answer incoming customer calls...


  • Southampton, United Kingdom Emson Creative Consulting Full time

    **About us** Emson Creative Consulting is a small business in Southampton. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Company perks **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries,...

  • Call Handler

    3 days ago


    Southampton, United Kingdom Your World Recruitment Ltd Full time

    The RoleWe are looking for Weekend Call Handlers to work within our team of Out of Hours AdvisorsYou will be communicating with our candidates and clients out of office hours, answering general queries, managing emails and discussing availability for work as well as organising candidate shift bookingsMain Duties and Responsibilities * Inbound and Outbound...

  • Call Handler

    3 days ago


    Southampton, United Kingdom Your World Recruitment Ltd Full time

    The RoleWe are looking for Weekend Call Handlers to work within our team of Out of Hours AdvisorsYou will be communicating with our candidates and clients out of office hours, answering general queries, managing emails and discussing availability for work as well as organising candidate shift bookingsMain Duties and Responsibilities * Inbound and Outbound...


  • Southampton, United Kingdom AACQUISITIONS LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and resolving inquiries over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous...


  • Southampton, United Kingdom Your World Recruitment Ltd Full time

    The Role We are looking for Weekend Call Handlers to work within our team of Out of Hours Advisors You will be communicating with our candidates and clients out of office hours, answering general queries, managing emails and discussing availability for work as well as organising candidate shift bookings Main Duties and Responsibilities * Inbound and...