Call Centre Representative
1 month ago
We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services.
**Responsibilities**:
- Answer incoming customer calls and provide assistance with inquiries, issues, or complaints
- Utilize phone etiquette to ensure a positive customer experience
- Communicate effectively and professionally with customers in English
- Analyze customer needs and provide appropriate solutions or recommendations
- Upsell products or services to maximize sales opportunities
**Qualifications**:
- Excellent verbal and written communication skills in English
- Strong phone etiquette and active listening skills
- Ability to analyze customer inquiries and provide appropriate responses
- Proficient in data entry with a high level of accuracy
- Customer service-oriented with the ability to remain calm and professional in challenging situations
**Job Types**: Full-time, Permanent
**Salary**: From £25,122.71 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Southampton (preferred)
Work Location: In person
-
Call Centre Representative
1 month ago
Southampton, United Kingdom Relay Group Ltd Full timeWe are seeking motivated and customer-focused individuals to join our team as Call Centre Representatives. As a Call Centre Representative, you will be the first point of contact for our customers, providing excellent service and resolving inquiries. **Duties**: - Answer incoming calls from customers and provide assistance and support - Handle customer...
-
Call Centre Representative
1 month ago
Southampton, United Kingdom ENVISION AGENCY LTD Full timeWe are looking for a Call Centre Representative to join our team! **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate information about products and services to customers - Resolve customer complaints or concerns with patience and empathy - Up sell products or services to customers...
-
Call Centre Representative
1 month ago
Southampton, United Kingdom Emson Creative Group Full time**Job Title**:Call Center Representative The Call Center Representative will be responsible for handling customer service and resolving issues. The Call Center Representative will be working in a team environment to ensure a smooth customer service experience for our customers. **Responsibilities**: - Receive orders and prepare for shipment. - Resolve...
-
Call Centre Representative
2 weeks ago
Southampton, United Kingdom Channel Partners Limited Full timeWe are currently seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and handling inbound and outbound calls. This is a full-time position with opportunities for career growth. **Duties**: - Handle incoming customer calls and provide accurate information...
-
Call Centre Representative
4 weeks ago
Southampton, United Kingdom Switch Advisor Consultancy Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and handling incoming calls from customers. **Duties**: - Answer incoming calls from customers and provide assistance or information as...
-
Call Centre Representative
1 month ago
Southampton, United Kingdom Switch Advisor Consultancy Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and handling incoming calls from customers. This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy...
-
Call Centre Representative
4 weeks ago
Southampton, United Kingdom Connected Abodes Ltd Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who enjoy helping others and thrive in a fast-paced...
-
Call Centre Executive
1 month ago
Southampton, United Kingdom Relay Group Ltd Full timeWe are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and ensuring customer satisfaction. **Duties**: - Answer incoming calls and respond to customer inquiries in a...
-
Call Centre Representative
6 days ago
Southampton, United Kingdom Raven Marketing Full time**About us** Raven Marketing is a small business in Southampton. We are collaborative, inclusive and fast-paced. Our work environment includes: - International workforce - Company perks - On-the-job training - Regular social events This position is an entry level position and no previous experience is required. This is a great oppurtunity for imdividuals...
-
Call Centre Representative
3 days ago
Southampton, United Kingdom Raven Marketing Full time**About us** Raven Marketing is a small business in Southampton. We are collaborative, inclusive and fast-paced. Our work environment includes: - International workforce - Company perks - On-the-job training - Regular social events This position is an entry level position and no previous experience is required. This is a great oppurtunity for imdividuals...
-
Call Centre Agent
1 week ago
Southampton, United Kingdom W.WOLF CONSULTANCY LTD Full time**Call Center Representative** **Responsibilities**: - Handle inbound and outbound calls in a professional manner - Communicate effectively with customers in English and Spanish - Analyse customer needs to offer appropriate solutions - Perform data entry accurately and efficiently - Uphold phone etiquette standards at all times - Upsell products or...
-
Call Centre Representative
4 weeks ago
Southampton, United Kingdom CHANNEL ALT LTD Full time**Duties**: - Answer incoming calls and respond to customer inquiries - Make outbound calls to follow up on customer requests or sales leads - Identify and escalate priority issues - Upsell products and services when appropriate - Perform data entry and maintain customer databases - Maintain a high level of professionalism with customers **Experience**: -...
-
Call Centre Representative
1 month ago
Southampton, United Kingdom Emson Creative Consulting Full time**About us** Emson Creative Consulting is a small business in Southampton. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Company perks **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries,...
-
Call Centre Operator
1 month ago
Southampton, United Kingdom Relay Group Ltd Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. This is an excellent opportunity to join a dynamic and growing company in the customer service...
-
Call Centre Executive
1 month ago
Southampton, United Kingdom Switch Advisor Consultancy Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. **Duties**: - Handle inbound and outbound calls from customers, addressing their inquiries, concerns, and...
-
Call Centre Operator
1 month ago
Southampton, United Kingdom Vanguard Ventures Full timeAs a Call Centre Operator, you will be the first point of contact for our customers, providing them with prompt and professional assistance. You will handle a high volume of incoming calls, addressing inquiries, resolving issues, and providing exceptional service. With your strong communication skills and ability to work effectively under pressure, you will...
-
Call Center Representative
1 day ago
Southampton, United Kingdom Dev Com Now Full timeWe are seeking a dedicated and enthusiastic Call Center Representative to join our team. The ideal candidate should possess excellent communication skills, a friendly demeanor, and a passion for assisting customers. As a Call Center Representative, you will be the first point of contact for our customers, addressing their inquiries, resolving issues, and...
-
Call Centre Advisor
4 days ago
Southampton, United Kingdom ALPHA MARKETING GROUP LTD Full time**Duties**: - Handle inbound and outbound calls in a professional and courteous manner - Provide accurate information to customers regarding products or services - Perform data entry tasks accurately and efficiently - Utilise phone etiquette to ensure positive customer interactions - Analyse customer needs and recommend appropriate solutions - Upsell...
-
Call Centre Operator
1 month ago
Southampton, United Kingdom Vanguard Ventures Full time**Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...
-
Call Centre Operator
1 month ago
Southampton, United Kingdom Vanguard Ventures Full time**Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...