Call Centre Agent

4 weeks ago


Southampton, United Kingdom W.WOLF CONSULTANCY LTD Full time

**Call Center Representative**

**Responsibilities**:

- Handle inbound and outbound calls in a professional manner
- Communicate effectively with customers in English and Spanish
- Analyse customer needs to offer appropriate solutions
- Perform data entry accurately and efficiently
- Uphold phone etiquette standards at all times
- Upsell products or services to customers when appropriate

**Requirements**:

- Proficiency in English and Spanish languages is essential
- Strong communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Experience in a call centre or customer service role is advantageous
- Excellent data entry skills
- This is an exciting opportunity for individuals who enjoy interacting with customers, have strong language skills, and thrive in a dynamic call centre environment._

Pay: From £31,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Southampton, SO14 1JX: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

**Location**:

- Southampton, SO14 1JX (required)

Work Location: In person

Application deadline: 08/06/2024
Expected start date: 10/06/2024


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