Call Centre Operator

1 month ago


Southampton, United Kingdom CONNECTED L GROUP Full time

Are you passionate about helping others and providing exceptional customer service? Are you a great communicator with a knack for problem-solving? Join our dedicated team as a Call Centre Operator in our vibrant call center

**Duties**:

- Handling a high volume of inbound and outbound calls
- Providing excellent customer service and resolving customer inquiries
- Upselling products or services to customers when appropriate
- Entering customer data accurately into the system
- Communicating effectively with customers to ensure a positive experience

**Requirements**:

- Proficiency in English; or any other language is a plus
- Strong phone etiquette and communication skills
- Ability to analyze customer needs and offer solutions
- Experience with data entry and navigating computer systems efficiently
- Willingness to work in a fast-paced environment and meet performance targets

**Job Types**: Full-time, Permanent

**Salary**: From £25,577.33 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Southampton (preferred)

Work Location: In person

Application deadline: 01/03/2024


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