Call Centre Operator

2 months ago


Southampton, United Kingdom Vanguard Ventures Full time

**Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences**

Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to thrive under pressure will be the key to ensuring our customers receive prompt and professional assistance. If you're ready to contribute to an outstanding customer experience, read on

**Responsibilities**:

- Be the Voice of Excellence: Handle inbound and outbound calls with a warm and professional approach, leaving customers impressed with our service.
- Knowledgeable Customer Champion: Stay informed about our products and services, enabling you to provide accurate and helpful information to our customers.
- Smooth Operator: Enter customer details accurately into our system, ensuring a seamless and efficient experience.
- Consistent and Committed: Follow established call centre procedures to maintain consistent service quality for every customer interaction.
- Collaborative Spirit: Work alongside your team to share knowledge and best practices, fostering a supportive and high-performing work environment.

**Requirements**:

- Customer-Centric Focus: Previous call centre or customer service experience is preferred but not required - we value your passion for delivering exceptional customer service.
- Communication Maestro: Your excellent verbal and written communication skills will make you a standout customer advocate.
- Empathy Ambassador: Demonstrate empathy, patience, and professionalism in all customer interactions, leaving a positive and lasting impression.
- Quick Thinker: Adaptability and strong problem-solving skills are your strengths, allowing you to think on your feet and handle any situation with ease.
- Tech-Savvy Dynamo: Navigate multiple systems with ease, making you a multitasking wizard.
- Flexible for Success: Embrace working various shifts, including evenings, weekends, and holidays, as you take our customer service to new heights.

**Benefits**:

- Attractive Salary and Perks: Enjoy a competitive salary and a comprehensive benefits package that values your contributions.
- Growth Opportunities: Our thorough training program will equip you with the necessary skills and knowledge, providing ample opportunities for career growth within the company.
- Inclusive and Supportive Environment: Be part of a diverse and inclusive workplace where every employee is valued and respected.
- Employee Discounts: Take advantage of exclusive discounts on our company products or services.

**How to Apply**:Are you excited about providing top-notch customer service? If you thrive in a fast-paced, customer-centric environment, we want to hear from you To join our team, submit your CV and a compelling cover letter showcasing your relevant experience and passion for delivering exceptional customer experiences. We look forward to welcoming exceptional talents like you to Vanguard Ventures

**Equal Opportunity Employer**:At Vanguard Ventures, we cherish diversity and inclusivity. We are proud to be an equal opportunity employer, committed to creating an empowering and supportive workplace for all employees.

**Salary**: £27,392.00-£29,811.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person


  • Call Centre Operator

    1 month ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...

  • Call Centre Operator

    2 months ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...

  • Call Centre Operator

    2 months ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...

  • Call Centre Operator

    1 month ago


    Southampton, United Kingdom Vanguard Ventures Full time

    As a Call Centre Operator, you will be the first point of contact for our customers, providing them with prompt and professional assistance. You will handle a high volume of incoming calls, addressing inquiries, resolving issues, and providing exceptional service. With your strong communication skills and ability to work effectively under pressure, you will...


  • Southampton, United Kingdom SA4 Call Full time

    **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services, including up selling opportunities - Handle and resolve customer complaints or concerns - Analyse customer needs and recommend appropriate solutions **Skills**: - Ability to communicate effectively...

  • Call Centre Operator

    2 weeks ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...


  • Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Call Centre Operator

    4 weeks ago


    Southampton, United Kingdom CSP GROUP LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Operator. As a Call Center Operator, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous...

  • Call Centre Operator

    1 month ago


    Southampton, United Kingdom Relay Group Limited Full time

    As a Call Center Operator, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing outstanding customer service **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Upsell...

  • Call Centre Operator

    1 month ago


    Southampton, United Kingdom Relay Group Limited Full time

    As a Call Center Operator, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing outstanding customer service **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services, upselling when appropriate -...

  • Call Centre Executive

    1 month ago


    Southampton, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and ensuring customer satisfaction. **Duties**: - Answer incoming calls and respond to customer inquiries in a...


  • Southampton, United Kingdom VBUSA LTD Full time

    We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, and resolving customer inquiries or issues. **Duties**: - Answer incoming customer calls in a professional and courteous manner - Provide...


  • Southampton, United Kingdom VBUSA LTD Full time

    We are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, and resolving customer inquiries or issues. **Duties**: - Answer incoming customer calls in a professional and courteous manner - Provide...


  • Southampton, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a...


  • Southampton, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a...


  • Southampton, United Kingdom Relay Group Ltd Full time

    We are seeking motivated and customer-focused individuals to join our team as Call Centre Representatives. As a Call Centre Representative, you will be the first point of contact for our customers, providing excellent service and resolving inquiries. **Duties**: - Answer incoming calls from customers and provide assistance and support - Handle customer...


  • Southampton, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and...

  • Call Centre Agent

    2 weeks ago


    Southampton, United Kingdom W.WOLF CONSULTANCY LTD Full time

    **Call Center Representative** **Responsibilities**: - Handle inbound and outbound calls in a professional manner - Communicate effectively with customers in English and Spanish - Analyse customer needs to offer appropriate solutions - Perform data entry accurately and efficiently - Uphold phone etiquette standards at all times - Upsell products or...

  • Call Centre Executive

    1 month ago


    Southampton, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-oriented Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for providing exceptional customer service and resolving inquiries or concerns over the phone. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and...

  • Call Centre Advisor

    1 week ago


    Southampton, United Kingdom ALPHA MARKETING GROUP LTD Full time

    **Duties**: - Handle inbound and outbound calls in a professional and courteous manner - Provide accurate information to customers regarding products or services - Perform data entry tasks accurately and efficiently - Utilise phone etiquette to ensure positive customer interactions - Analyse customer needs and recommend appropriate solutions - Upsell...