Call Centre Representative

2 weeks ago


Southampton, United Kingdom AACQUISITIONS LTD Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and handling incoming calls from our clients.

**Duties**:

- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about our products and services to customers
- Utilize phone etiquette skills to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions or products
- Collaborate with team members to meet or exceed performance targets

**Requirements**:

- Excellent communication and interpersonal skills
- Strong data entry skills with attention to detail
- Ability to handle a high volume of calls while maintaining professionalism
- Ability to work in a fast-paced environment and adapt to changes quickly

If you are a motivated individual with exceptional customer service skills, we would love to hear from you.

**Salary**: From £24,856.56 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 04/04/2024



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