Head of Neighbourhood Services
3 weeks ago
**Head of Neighbourhood Services Vacancy**
**Agency Ref**: 74460
We are currently supporting a highly reputable local authority who are recruiting for a **Head of Neighbourhood Services **to lead on the housing management strategy improvement plan and review all policies, processes for housing management and sheltered services.
**Location**: Hybrid, working three days onsite in West London
**Hours**: Full time - Monday to Friday
**Length of Contract**: 3 Months
**Rate of Pay**: £450 per day via an Umbrella Company
**Main responsibilities of the role**:
- Provide line management and strategic direction to managers and a team of 50 staff members
- Responsible for overall budget management for Neighbourhood services
- Monitor and analyse statutory KPI’s and LPI’s, setting and monitoring appropriate performance targets to deliver an efficient and streamlined service
- Deliver continuous service improvement, transformation and innovation and identification of developmental opportunities
- Providing a high quality, responsive, housing hub and resident connect services, to ensure that customer service standards are met, and customer satisfaction is continuously improved
- Ensuring that regular one to one meetings are undertaken and performance objectives are set and monitored
- Identify and deal with any overspend and ways to improve value for money by reducing costs and increasing efficiency and effectiveness
**Essential Requirements**:
- Good knowledge of the legal and regulatory framework for social landlords and relevant housing legislation
- Ability to work across multiple teams and to deliver transformation and service improvement projects
- An Enhanced DBS from within the last 3 years or willingness to obtain
**If you are interested in this position please submit your latest CV and we shall review your CV's within 48 hours
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