Head of Neighbourhood Services

4 weeks ago


London, United Kingdom MMP Consultancy Full time

MMP Consultancy are looking to recruit a Head of Neighbourhood Services to work on an interim contract in London.

The Head of Neighbourhood Services will take overall responsibility for delivering a value for money neighbourhood and sheltered housing service, which builds safe and sustainable communities. Providing excellent resident experience, improves satisfaction and enhances the quality of life and opportunity for residents.

Duties and Responsibilities:

- Lead on the housing management strategy improvement plan and review all policies, processes for housing management and sheltered services, using business intelligence, benchmarking data to deliver transformation to services.
- Overall budget management responsibility for Neighbourhood services
- Provide line management and strategic direction to managers directly managed and have responsibility for the service development.
- Responsible for working closely with the Assistant Director, Housing Management to deliver continuous service improvement, transformation and innovation and identification of developmental opportunities.
- Develop and deliver long term housing strategies, an integrated approach to neighbourhood management and business plans for Neighbourhood Services.
- Lead strategic development of the sheltered housing service and implement the business and service improvement plans
- Deliver a high quality, responsive and multi-functional housing hub and resident connect services, to ensure that customer service standards are met
- Work strategically with the various project boards and other senior managers to develop appropriate plans that anticipate and respond to organisational changes and ensure that current and future business needs are reflected in policies and procedures.
- Produce members briefings, cabinet papers, reports for DMT and Senior leadership as when required.

Person Specification:

- Qualification at degree level or relevant professional qualification
- Understanding of financial and risk appraisal and budgetary management
- Good grasp of the legal and regulatory framework for social landlords and relevant housing legislation.
- Strong people management and leadership skills, ability to provide strategic direction to managers directly managed
- Proven record of management within housing services at a Senior level
- Good understanding of the key issues facing local government, the wider public sector and partners



  • London, United Kingdom Red Personnel Full time

    **Head of Neighbourhood Services** **Location London** **Sector - London Borough Council/ Public Sector** **Salary £65,544 plus benefits** **Permanent Opportunity** **WANTED A Head of Neighbourhood Services to deliver a value for money for the Neighbourhood & Sheltered Housing Service.As Head of Neighbourhood Services, you will focus on building safe and...


  • London, United Kingdom Adecco UK Full time

    **Head of Neighbourhoods (Housing Services)** **Starting salary**:£72,636 - £88,257 **Job level**:Level 6 Zone 2. **Hours per week**:36. **Contract type**:Permanent. **Closing date**:Monday 2 nd January 2023 midnight. **Interviews to be held**: Week commencing 16 th January 2023. **Alternative flexible working options available/open to...


  • London, United Kingdom Housing for Women Full time

    **Posted**:06/11/2023 09:30**Salary**:£36,506.17**Location**:London - various locations**Level**:Experienced**Deadline**:20/11/2023 23:59**Hours**:35.00**Benefits**:27 days holiday; buy and sell annual leave programme; PerkBox; Health Cash Plan and more**Job Type**:PermanentSmall organisation with big ambition looking for people with passion, energy and...

  • Neighbourhood Officer

    4 weeks ago


    North West London, United Kingdom Tempest Resourcing Limited Full time

    Our client, a leading Housing Association across the South of England is seeking a highly motivated and dedicated Neighbourhood Officer to cover a patch in North West London. This is a hybrid role, you will attend the office once a week. The Neighbourhood Officer will be responsible for managing mixed tenure properties, providing a first class customer...


  • London, United Kingdom Lambeth Council Full time

    **Neighbourhood Connector (371)** **PO3: £42,510 pa inc LW rising in annual increments to £45,711 pa** **Fixed Term or secondment for 18 Months and Full Time** We are looking for a Neighbourhood Connector to support the council’s new Community Connections Fund. The Community Connections Fund is Lambeth’s new grant scheme to support local groups who...


  • London, United Kingdom London Borough of Camden Full time

    **Starting salary**: £49,930 **Job Level**:Level 5, Zone 1 **Work Location**: 5 Pancras Square, London, N1C 4AG **Hours per week**: 36, Full-time **Contract type**: 24 Month Fixed-Term Contract **Closing date**: Monday, 10th April 2023 at 23:59 PM **Interviews to be held**: TBC **Alternative flexible working options available / open to...


  • London, United Kingdom Domus Recruitment Ltd Full time

    Domus Recruitment are sourcing a Neighbourhood Housing Officer for our client in Lambeth, which will be a contract until June 2023. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenantsand leasehold customers and to work closely with other teams, councillors and Tenants & Residents...


  • West London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking to recruit an excellent Neighbourhood Coordinator to work on a temporary contract based in London. To deliver high quality housing management service to residents. To represent the business' services and have a high profile presence on estates and neighbourhoods. Main Responsibilities: - Carry out and monitor regular estate...


  • London, United Kingdom Central and North West London NHS Foundation Trust Full time

    Employer Central and North West London NHS Foundation Trust Location Wembely Salary £75,853 to £86,574 a year pa inc HCAS Closing date 11 Jun 2024 Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver its objectives in a changing and evolving health and care landscape. We...


  • London, United Kingdom Central and North West London NHS Foundation Trust Full time €75,853 - €86,574

    Employer Central and North West London NHS Foundation Trust Location Wembely Salary £75,853 to £86,574 a year pa inc HCAS Closing date 11 Jun 2024 Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver its objectives in a changing and evolving health and care landscape. We...


  • London, United Kingdom Tempting Recruitment Full time

    Tempting Recruitment are working alongside our client, a LOCAL AUTHORITY, who are looking to recruit an experienced Neighbourhood housing officer to join their team based in the [LOCATION] area. **JOB DETAILS** - PAY RATE: £26.17 per hour Umbrella - WORK TYPE: Temporary - WORK PATTERN: Full Time - LOCATION: South London **JOB SUMMARY** This role provides...


  • London, United Kingdom Aatom Recruitment Full time

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Neighbourhood Housing Officer on a 3 months initial contract with the possibility of further extension. Role’s purpose This role provides a frontline, trusted service to our client’s residents, as they move in and out of their homes, coping with changes in their...

  • Neighbourhood Officer

    4 weeks ago


    London, United Kingdom Amida Recruitment Limited Full time

    My client, a leading housing provider across London and the South East, has a rare opening for a Neighbourhood Officer to join the team and take a leading role in providing housing and tenancy management to a mixed tenure patch of five hundred properties across South East London. As a Neighbourhood Officer you will be responsible for engaging and developing...


  • North London, United Kingdom MMP Consultancy Full time

    Are you passionate about community-focused housing management? MMP Consultancy is partnering with a national housing association to recruit a number of dedicated Neighbourhood Officers on a temporary basis. As a Neighbourhood Officer, you will play a pivotal role in providing tailored housing management services to tenants, leaseholders, and residents...


  • South East London, United Kingdom Vox Network Consultants Full time

    Role Purpose This role provides a frontline, trusted service to our residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities. By assessing and understanding the context of people’s lives and identifying predictable demand  the team will use...


  • London, United Kingdom MSI Ceilings Ltd Full time

    The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management...


  • North London, United Kingdom Service Care Solutions Full time

    Neighbourhood Response Officer North London (covering Tower Hamlets, occasional cover for Havering and Waltham Forest) Start Date: 20/05 Temporary - 1 month rolling contract Full Time, 36 hours per week Hybrid working available We are seeking confident, customer-focused Neighbourhood Response Officers to join a team in North London. The client is...


  • London, United Kingdom EVRY LIMITED Full time

    The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management...


  • North London, United Kingdom Service Care Solutions Full time

    Neighbourhood Response OfficerNorth London (covering Tower Hamlets, occasional cover for Havering and Waltham Forest)Start Date: 20/05Temporary - 1 month rolling contractFull Time, 36 hours per weekHybrid working availableWe are seeking confident, customer-focused Neighbourhood Response Officers to join a team in North London. The client is dedicated to...


  • North London, United Kingdom Colbern Limited Full time

    982868-2419-2430 9.2 Neighbourhood housing officer Camden Contract £20.96 per hour PAYE Our client is looking for an experienced Neighbourhood housing officer. Provide housing related service to circa 500 households in Camden dealing with ASB, tenancy management , FRA and health & safety succession , neighbour dispute, property alterations complaints and...