Band 3 Quality Administrator/coordinator

2 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
Pathology at UHB has an exciting opportunity for 2 Quality Administrators to support the quality team. One post is full-time 37.5 hours per week and the second is part-time, 3 days per week. Responsibility is to provide a comprehensive and varying range of administrative duties to support the Specialty across all sites of UHB. Applicants must have all essential requirements outlined in the person specification, with excellent interpersonal and organisational skills and, be able to work with limited, potentially remote supervision.

You will have a professional approach with excellent communication skills and will work closely with a diverse range of professionals within Pathology, Trust and wider. You must have the ability to work autonomously, flexibly and as part of a team. You will need to be able to effectively deliver on time, complex tasks requiring meticulous attention to detail and have the ability to work and respond well under pressure. You will possess excellent I.T. skills and be able to collate, monitor and manage data from spreadsheets and databases. Proficiency in Microsoft Office packages is essential; organisation of online meetings including meeting document requirements i.e. agenda, minutes, updating documents. Experience with DATIX, MOODLE, EASYLEARNING and QMS systems is desirable.

**Main duties, tasks & skills required**:
To provide secretarial and administrative support to the Quality Manager. Both posts include compiling of data and information form the Quality Management System, transfer of data from electronic systems, arranging Pathology wide meetings, managing calendars, preparing agendas, and taking and transcribing minutes. You will be based in a busy office environment within Pathology and will liaise with all staff over matters relating to quality management. As such, this will include cross-site working.

You will also support the Deputy Quality Managers, and on occasions support Departmental Quality Leads. The post holder will aid and support the Pathology Quality Management System, which incorporates clinical governance and risk management. You will also be involved in providing data to support laboratory audits as well as accreditation and inspection visits by external bodies.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in an administrative environment

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems

**Desirable**:

- Experience of working in a busy environment
- Experience of working in Healthcare

**Additional Criteria**:
**Essential**:

- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Good keyboard/ IT skills
- Good organisation skills and ability to multitask
- Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
- Ability to problem solve
- Ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to deal with stressful situations and sensitive issues
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding

  • Band 3 Administrator/coordinator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit 3 x A&C band 3 office administrator/coordinator posts (Mon-Fri 08.00-16.00) within UHB Pathology. In each case we are looking for an enthusiastic person who has attention to detail and with organisation, PC and communication skills. 1.This post is in Tissue Services, working alongside the clinical teams at Queen...

  • Band 3 Quality Coordinator Administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The post holder is a key member of the Facilities and Sterile Service Decontamination/CEDU team and is expected to ensure that high quality administrative and secretarial support is provided at all times whilst enabling and supporting the management teams in both these areas. Quality systems and general secretarial/administration duties to...

  • Band 3 Booking Coordinator

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are offering two Band 3, Booking Coordinator posts (x1 permanent full time and x1 12 months fixed term full time) to join our ophthalmology team at the Queen Elizabeth Hospital. Ophthalmology is a busy department. We have over 20 consultants, working alongside their clinical and administrative teams to deliver care to patients both...

  • Band 3 CPD Administrator

    3 days ago

    Birmingham, Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Learning and Development team as a Band 3 CPD Administrator. As a key member of our team, you will provide administrative and training support to our Blended and eLearning Lead and the Practice Placement Lead.Main ResponsibilitiesProvide efficient and effective...

  • Band 3 Biologic Administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    There is an exciting opportunity to join our busy Admin team within the BRSAS team at Respiratory Medicine which is based at Heartlands Hospital. The Birmingham Regional Severe Asthma Service is a nationally commissioned service providing a highly specialist care delivery to patients across the country. We are one of the largest specialist severe asthma...

  • Band 3 Administrator/coordinator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: To be part of a large administrative team coordinating outpatient clinic and day case admissions into our chemotherapy units across the 3 HGS sites, ensuring that all patients have receive an efficient service inline with their Oncology or Haematology pathway. **Main duties, tasks & skills required**: **About us**: We are recognised as one...

  • Band 3 Team Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    LEARNING DISABILITIES SERVICE - CENTRAL HUB, RIVERSIDE LODGE Permanent Team Administrator Band 3, part-time 16 hours per week We have an exciting opportunity for a Permanent Post Band 3 in the Learning Disabilities Service. The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their...

  • Band 3 Administrator/co-ordinator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for an excellent Band 3 administrator to join our Education Team UHB's School of Nursing, Allied Health Professionals and Midwifery have a vacancy for a part time (16 hours/week) Administrator within their Professional Development and Education Team. Are you quick to learn, proactive and able to provide excellent project and...

  • Band 3 Biologic Administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: There is an exciting opportunity to join our busy Admin team within the BRSAS team at Respiratory Medicine which is based at Heartlands Hospital. The Birmingham Regional Severe Asthma Service is a nationally commissioned service providing a highly specialist care delivery to patients across the country. We are one of the largest specialist...

  • Band 3 Team Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Community Diabetes & CKD Teams for a full time Band 3 Team Administrator to join our busy administrative office. The team is part of Adult Community Services Division Specialist Services. The main duties include dealing with patient telephone enquires, booking appointments for community clinics and...

  • Band 3 Supporting Medical Secretary

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    An opportunity has arisen for a Band 3 Medical Secretary (Supporting) to join our team within the Community Paediatric Administration Service in the Children and Families Division working with the Children in Care Team. Based at Heartlands Hospital CDC. This is a permanent Band 3 post offered on a full time basis, working 37.5 hours per week. This...

  • Band 3 Early Intervention Team Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Hours**: 37.5 per week, 5 days out of 7 inc. Bank Holidays working 08:00-16:00 or 14:00-22:00. As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager in supporting the Early Intervention Community Team activities. The...

  • Band 3 Early Intervention Team Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Hours**: 37.5 per week, 5 days out of 7 inc. Bank Holidays working 08:00-16:00 or 14:00-22:00. 2 posts available - 1 x permanent and 1 x 12 month fixed term contract. As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager...

  • Band 3 Tissue Services Administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    **Communication**: To provide a point of contact for service users Meet and greet visitors communicating in a courteous manner Liaise with other departments / teams as appropriate Deal effectively with complaints either face to face or on the telephone and escalate concerns where necessary Escalate conflict situations where necessary Accurately record...

  • Band 3 Education Centre Administrator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has risen in the Education Centre at University Hospitals Birmingham NHS Foundation Trust to join our friendly reception team. We are looking for an enthusiastic and motivated individual who will be the first point of contact, providing a high quality, professional reception service to staff, colleagues and visitors...

  • Band 3 Administrator/coordinator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    The Department of Surgery is extremely busy and ever expanding. We are looking to recruit a focussed and passionate Administrator/Coordinator to our friendly Team. You will assist the wider Team in delivering a high standard of patient care and meeting Trust targets, whilst ensuring that data is accurate and up to date. You will need to be a friendly...

  • Band 3 Administration Assistant

    2 months ago

    Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS TRUST Birmingham Healthy Minds **POST**: Band 3 Administration Assistant Permanent **FULL TIME**: 37.5 hours per week **BASE**: East Birmingham Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and IAPT setting across Birmingham. We are now seeking to appoint an...

  • Band 3 Administration Assistant

    3 months ago

    Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS TRUST Birmingham Healthy Minds **POST**: Band 3 Administration Assistant Permanent **FULL TIME**: 37.5 hours per week **BASE**: East Birmingham Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and IAPT setting across Birmingham. We are now seeking to appoint an...

  • Band 3 Clinical Trial Administrator

    1 month ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary We wish to appoint a band 3 clinical trials administrator to assist in the co-ordination and delivery of clinical research studies in the intensive care unit, emergency department, hyperacute stroke unit and trauma centres at the QEHB hospital in Birmingham. The clinical trials administrator will be part of a team including other clinical...

  • Band 3 Administrator/coordinator

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The Department of Surgery is extremely busy and ever expanding. We are looking to recruit a focussed and passionate Administrator/Coordinator to our friendly Team. You will assist the wider Team in delivering a high standard of patient care and meeting Trust targets, whilst ensuring that data is accurate and up to date. You will need to be...