Apprenticeship Customer and Reception Support

6 months ago


Plymouth, United Kingdom The Focus Training Group Full time

**Customer and Reception Support Apprenticeship Student Choice Plymouth**

This is an excellent opportunity to start your career within the property lettings sector as a Customer Service and Support Apprentice. Working in the student lettings office you will be assisting with all aspects of the student lettings sector and working directly with customer enquiries

Wages explained
Working week
Monday - Friday, 9am - 5.30pm (1 hour unpaid lunchbreak). There will be requirement to work Saturdays (1 - 2 Saturdays per month). Working times will be confirmed at interview. Total hours per week: 37.5

Apprenticeship level
Intermediate
Level 2 (GCSE)

**What will the apprentice be doing?**
Manning the front desk when required and ensuring every customer is greeted in a friendly, positive and enthusiastic manner.
Data inputting to our digital systems.
Creating tenancy agreements.
Ensuring all enquiries are dealt with swiftly or passed to the correct department.
Providing marketing/social media support for advertising properties to prospective applicants.
Processing of client and business information.
Supporting any other business tasks as necessary.

**What training will the apprentice take and what qualification will the apprentice get at the end?**
Full Customer Service Practitioner qualification - Level 2
On the job training to support role development
Off the job training to support qualification requirements
Employer to allocate dedicated training time for Off the job training requirements
Functional Skills support - (maths/English) - if required

**What is the expected career progression after this apprenticeship?**

**Requirements and prospects**
**Desired skills and personal qualities**
Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Administrative skills, Team working, Multi-tasking skills, Trustworthy, Willingness to learn

**Qualifications**
GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Mathematics (Grade A*/9 - C/4) Desired

**Things to consider**
Part of qualification will require regular College attendance (one full day every two weeks) to support qualification requirements. College is based near Marsh Mills, Plymouth.

**About the employer**
Student Choice Plymouth were established in 2013 and have grown rapidly to become one of the city's market leaders when it comes to student accommodation and have experience in all aspects of the property market from buying and development to letting and selling.

Employer
Student Choice Plymouth
60 NORTH ROAD EAST, PLYMOUTH, PL4 6AL

**Training provider**

FOCUS TRAINING (SW) LIMITED

**Job Types**: Full-time, Apprenticeship

**Salary**: £10,296.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Plymouth: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Plymouth, United Kingdom Apprenticeship Central Full time

    **Customer Service/Business Administration** - Deliver high quality products and services to the customers of their organisation. The apprentice’s actions will influence the customer experience and their satisfaction. - Key responsibilities include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems,...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Customer Service and Reception Apprenticeship with NOAKES HABERMEHL AND KERR LIMITED** This vacancy offers an ideal opportunity to develop customer skills and experience as an Optical Receptionist working for a busy practice based in Crownhill. The role is customer facing so you would be dealing with new and existing clients both face to face and over the...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Surgery Reception and Administration Support Apprentice with West Hoe Surgery** **Working week** Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at the interview (30 minutes unpaid lunch break) Total hours per week: 37.0 **Apprenticeship level** Intermediate Level 2...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Surgery Reception and Administration Support Apprentice with Elm Surgery** Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at interview (30 minutes unpaid lunch break) Shifts TBC. Total hours per week: 37.50 - **Apprenticeship level - **Intermediate Level 2 (GCSE) **What you...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Surgery Reception and Administration Support Apprentice with Oakside Surgery** Working week Monday - Friday 35 hours per week - 30 minutes unpaid lunch break (working times will be confirmed at interview). Total hours per week: 35.0 Apprenticeship level Intermediate Level 2 (GCSE) **What will the apprentice be doing?** We are looking for someone who is...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Surgery Reception and Administration Support Appretice with Oakside Surgery** Working week Monday - Friday 35 hours per week - 30 minutes unpaid lunch break (working times will be confirmed at interview). Total hours per week: 35.0 Apprenticeship level Intermediate Level 2 (GCSE) **What will the apprentice be doing?** We are looking for someone who is...


  • Plymouth, United Kingdom Oakside Surgery Full time

    **Working week** Monday - Friday 35 hours per week - 30 minutes unpaid lunch break (working times will be confirmed at interview).Total hours per week: 35.0 Apprenticeship level Intermediate Level 2 (GCSE) **What will the apprentice be doing?** We are looking for someone who is friendly, enthusiastic and ambitious, and would work well within a small yet...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Working week** - Monday to Friday 8.00am to 4.30pm with a half-hour unpaid lunch break. Total hours per week: 40 **What you will do in your working day** This new apprenticeship will be varied and will cover most aspects of office administration and customer service support tasks and include the processing of client and customer information, regular use...


  • Plymouth, United Kingdom The Focus Training Group Full time

    This vacancy offers an ideal opportunity to develop customer skills and experience as an Optical Receptionist working for a busy practice based in Crownhill. The role is customer facing so you would be dealing with new and existing clients both face to face and over the phone, assisting with taking payments for services and booking appointments. **Working...


  • Plymouth, Plymouth, United Kingdom NHS Professionals Full time

    About the RoleIn this Reception and Administration Support position, you will play a crucial role in providing exceptional service to our patients and staff. Your duties will include answering phone calls, completing administrative tasks, and supporting quality initiatives.


  • Plymouth, Plymouth, United Kingdom NHS Professionals Full time

    Role DescriptionThis role is part of the NHS Professionals team and requires an individual with strong communication and organizational skills to work as a Front Desk Agent Weekend. The successful candidate will provide administrative support services in the imaging reception areas, ensuring an efficient and effective service delivery.Key ResponsibilitiesTo...

  • Reception Co-ordinator

    5 months ago


    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    To ensure that Reception staff have a good level of understanding and that all administration processes, particularly Outcome Forms are dealt with in accordance to APNs, Trust and RTT Access Policies. To ensure that staff have a clear understanding of Reception procedures that affect the booking of patients as stated within the Trusts APNs. To ensure that...

  • Reception Co-ordinator

    6 months ago


    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    The role will lead and manage the Reception staff under the management of Royal Eye Infirmary ensuring strict compliance with Trust policies and procedures. The team are currently based on Level 3 at Derriford Hospital however, the REI will be moving to an exciting new building close to the Derriford site in the coming months. The new three-storey unit will...


  • Plymouth, United Kingdom Meadowside and St Francis Care Centre Full time

    **EXCITING ROLE AVAILABLE!** **30 hours a week, flexible times!** **Join the Meradowside and St Francis team as we seek to recruit an Activity Coordinator (and Reception)** First impressions are everything! You will need to be outgoing, confident and have a bubbly and cheerful personality and be able to communicate with residents of all ages and have a...

  • IT Apprenticeship

    6 months ago


    Plymouth, United Kingdom Baltic Apprenticeships Full time

    If you've got a passion for IT and you're looking to begin a career in the industry then we have the role for you! Acronyms are on the lookout for an IT Apprentice to join their growing team! Offering a £16,965 salary, regular company events, free fruit, snacks and drinks and much more. This is a fantastic opportunity for a passionate, driven individual...


  • Plymouth, Plymouth, United Kingdom Transformation Unit Full time

    As a Reception and Administrator Officer at Transformation Unit, you will play a critical role in delivering exceptional patient care and administrative support.Key ResponsibilitiesYou will be the first point of contact for patients accessing SHiP, either in person or by telephone.You will deal with patients who may be in a distressed state and advise on...


  • Plymouth, Plymouth, United Kingdom Lifetime Full time

    We are seeking an experienced individual to deliver engagement campaigns in line with strategic partnership plans to promote apprenticeships to create a pipeline of new learner starts.Key Responsibilities:Promote apprenticeship opportunities to employer partners and prospective learners by delivering engagement sessions to an agreed brief.Work with...


  • Plymouth, United Kingdom Argyle Community Trust Full time

    **Position: Apprenticeship Assessor** **Location: Plymouth and surrounding areas** **Offices: Home Park, Outland Road, Plymouth, PL2 3DQ / Manadon Sports Hub, 121 St Peter’s Road, PL5 3JG** **Salary: £24,150 FTE** **Reports to: Lead Apprenticeship Assessor** Argyle Community Trust is looking to recruit an Apprenticeship Tutor Assessor to support our...


  • Plymouth, United Kingdom The Focus Training Group Full time

    We have a great opportunity for a proactive administrator to aid the smooth and efficient running of the company. You will also work as part of a team to process documents, liaise with customers and support sales. You will need excellent communication skills and knowledge of digital artwork. An interest in web design would be an advantage. Potential to earn...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    To be part of a 24/7 rota covering switchboard/Hotel Services Helpdesk/Site Services Helpdesk, and main reception duties on a rotational basis Ensure incoming calls are answered and processed in a polite & timely manner be friendly and welcoming be patient and understanding, deal with people who may be angry or upset work with all types of people Ensure...