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Reception Services Assistant

2 months ago

Plymouth, Plymouth, United Kingdom NHS Professionals Full time

Role Description

This role is part of the NHS Professionals team and requires an individual with strong communication and organizational skills to work as a Front Desk Agent Weekend. The successful candidate will provide administrative support services in the imaging reception areas, ensuring an efficient and effective service delivery.

Key Responsibilities

  • To provide a comprehensive reception and administrative support function in the imaging reception areas.
  • To maintain a clean and organized reception area, ensuring it meets quality standards.
  • To receive and process post in a timely manner, ensuring accurate and efficient file management.
  • Effective communication with various stakeholders, including patients, clinicians, and colleagues.
  • Assisting with patient booking and record-keeping tasks as needed.

Requirements

  • Demonstrable experience in a similar role, preferably in the healthcare sector.
  • Proficiency in using computer systems and software, such as Microsoft Office.
  • Good knowledge of administrative procedures and protocols.
  • Excellent communication and interpersonal skills, with a focus on providing a high level of customer service.
  • Ability to work independently and as part of a team, with flexibility to adapt to changing circumstances.

Working Arrangements

Job Type: Full-time

Pay: £12.08 per hour

Expected hours: 37.5 per week

Schedule:

  • Every weekend
  • Monday to Friday

Work Location: In person