Charity Shop Assistant

3 days ago


Plymouth, Plymouth, United Kingdom British Heart Foundation Full time

At the British Heart Foundation, we're dedicated to funding lifesaving research and improving the lives of families affected by heart and circulatory diseases.

The role of Charity Shop Volunteer is a crucial part of this mission. As a friendly face in our local shop, you'll play a vital role in helping us fund science that saves lives.

We need someone who is passionate about making a difference and is comfortable working with customers, processing sales, and thanking donors. This is an unpaid voluntary position in a friendly charity shop.

Key Responsibilities:

  • Engage with customers and provide excellent customer service
  • Answer questions from customers, donors, and supporters
  • Communicate with fellow volunteers about sales and re-stocking
  • Hone your retail skills behind the till and process payments
  • Assist with administration and reception duties around the till area
  • Promote Gift Aid and sales campaigns

Benefits:

  • 25% discount on donated goods and 10% discount on New Goods in our shops
  • Free and confidential support by Retail Trust
  • Access to training and development
  • Travel expenses reimbursed
  • Refreshments available
  • Volunteer certificates, references, and long service awards provided
  • Access to discounts with other retailers

Salary Information: £8-£10 per hour (dependent on location)



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