Customer Service and Sales Administrator
6 months ago
An exciting opportunity has arisen to join a growing, specialist medical product distribution business in Gateshead, which supplies goods into numerous sectors, with a varied customer base.
We are seeking a driven individual with excellent communication skills to join a sociable team, during an exciting time of company growth into new areas.
**Main duties include**:
- Liaising with other departments when required, to facilitate smooth operation of customer service and sales support.
- Dealing with customer order/account queries.
- Updating and maintaining customer databases.
- Processing sales invoices and payments.
- Providing excellent customer service to customers.
- Use of Microsoft Office to include Office, Excel, and Word.
- General administrative duties.
These duties are not exhaustive and other duties may be required.
Probationary period of 6 months applies.
**Requirements**:
- Minimum of 6 months previous experience in a customer facing sales/customer service role is essential.
- Must have a confident approach to customer service and problem solving.
- Excellent communication skills.
- Attention to detail with the ability to multitask and prioritise.
- Highly organised person.
- Polite and professional telephone manner.
- Ambitious and eager to learn.
- Motivated individual able to work well on own or within team.
**Salary**: £22,500.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to Commute:
- Gateshead (required)
Work Location: In person
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