Sales & Customer Service Assistant
6 months ago
**To Exceed Your Potential. It's got to be IDS.**
International Decorative Surfaces are a people business; our customers come to us and stay with us because we have highly trained and loyal staff that are very much a part of their local community.
We are proud that our people are long serving and that they are able to work and develop themselves in a challenging but supportive environment.
We believe that everyone has something to contribute and we are committed to developing a diverse workforce and promoting equal opportunities. Our training is constantly evolving to ensure everyone has the skills in which to fulfill their maximum job potential and to adequately prepare for career moves within the business. As our objective is to promote from within, where possible, there are excellent opportunities for career development.
**Benefits**
- Holiday - 31 days increasing to 33 with service (including 8 bank holidays)
- Pension Fund - Matching contribution for less than 4%, above 4% contribution increasing with service
- Life Assurance - 2 x salary / 4 x salary in pension scheme
- Perks at work shopping vouchers
- Cinema discounts
- Cycle to work scheme
- Holiday trading scheme
- Free on site parking
**Job Purpose**
To deal with customer enquiries and orders in an effective and proficient manner. To be proactive in seeking new business and at all times complying with company business controls and health and safety policies.
**Qualifications required**
- 5 A-C GCSE’s or equivalent
**Knowledge, Skills & Experience Required**
- Problem solving ability relating to customer service
- PC literate
- Excellent communication skills
- Excellent organisational skills
- Excellent administration skills
- Experience of working in a pressurized environment
- Proven sales background
- Product knowledge - IDS products if possible
- Proactive sales calling
- Short learning curve
- Keen attention to detail
- Ability to multi-task
**Key Results Areas**
- Ensuring all orders are processed accurately and on time, in full.
- Ensure customer quotations and customer correspondence are completed in a professional manner.
- All cash handling must be dealt with in line with company policy.
- Achieve sales and margin targets of the branch.
- Target new customers.
- Follow up all enquiries.
- Ensure that all held orders are chased and customers contacted for payments.
- Order back to back stock in line with company policies.
- Help out with stock take.
- Non stock and stock purchasing.
- Minimise stock transfers between branch and CDC by following 4x procedures.
- Complete all sales reports as required, i.e. footfalls, lost orders etc
- Ensuring all compliance of business controls.
- Compliance to all health and safety legislation.
- Any other reasonable duty as defined by the company.
**Job Types**: Full-time, Permanent
**Salary**: £23,500.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Retail sales: 2 years (required)
Work Location: In person
Reference ID: Req 164
-
Sales & Customer Service Assistant
6 months ago
Gateshead, United Kingdom International Decorative Surfaces Limited Full time**To Exceed Your Potential. It's got to be IDS.** International Decorative Surfaces are a people business; our customers come to us and stay with us because we have highly trained and loyal staff that are very much a part of their local community. We are proud that our people are long serving and that they are able to work and develop themselves in a...
-
Sales Advisor
7 months ago
Gateshead, United Kingdom The Sales Recruitment Network Full time**Job Detail**: - Job ID 7188**Sales Advisor** **£20-25K (DOE), £40-55K OTE** **Commission payable the next month, not on delivery** The Sales Recruitment Network is seeking a sales advisor to sell direct to consumers on behalf of a leading retail furniture chain. Base salary £20-25K (DOE), plus guaranteed & uncapped personal commission on all sales,...
-
Customer Service Specialist
3 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Gateshead, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...
-
Customer Service and Sales Administrator
7 months ago
Gateshead, United Kingdom Premier Healthcare & Hygiene Ltd Full timeAn exciting opportunity has arisen to join a growing, specialist medical product distribution business in Gateshead, which supplies goods into numerous sectors, with a varied customer base. We are seeking a driven individual with excellent communication skills to join a sociable team, during an exciting time of company growth into new areas. **Main duties...
-
Customer Service Specialist
3 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Gateshead, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Services Assistant
6 months ago
Gateshead, United Kingdom Savills Management Resources Full time**Purpose of the Role** We aim to create a compelling, experience for our customers, which in turn means that they stay longer and return more often to our centres. This in turn helps our retailers flourish by increasing footfall and spend. The purpose of the customer services assistant role is to deliver exceptional customer service. If you have an...
-
Customer Services Assistant
7 months ago
Gateshead, United Kingdom Savills Management Resources Full time**Purpose of the Role** We aim to create a compelling, experience for our customers, which in turn means that they stay longer and return more often to our centres. This in turn helps our retailers flourish by increasing footfall and spend. The purpose of the customer services assistant role is to deliver exceptional customer service. If you have an...
-
Sales Assistant
2 months ago
Gateshead, United Kingdom CV-Library Full timeNew Sales Assistants are needed for this exciting new sales assistant opportunity. Our client is looking to expand their sales assistant team with enthusiastic new individuals who are looking to start their sales assistant careers. They are looking to develop individuals within this sales assistant role, giving successful candidates the opportunity to...
-
Customer Service Specialist
2 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to deliver exceptional customer service and support the store's day-to-day operations in Gateshead, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...
-
Sales Assistant
6 months ago
Gateshead, United Kingdom CGX (BuySellBuyback) Full timeCGX Buy, Sell and Buyback Do you have experience in retail? We are looking to recruit a Sales Assistant who is passionate about our brand. If you are a friendly and outgoing individual, with a natural ability to build rapport with customers, then we want to hear from you. Our Team provide an attentive and efficient service to ensure all customers receive...
-
Customer Service Representative
3 weeks ago
Gateshead, Gateshead, United Kingdom M.In Full timeJoin Our TeamWe are excited to announce an exciting opportunity for a Sales Assistant to join our team at M.In in Gateshead.This is a fantastic chance to kick-start your career in Retail and gain valuable experience in a fast-paced environment. As a Sales Assistant, you will be responsible for providing exceptional customer service, handling sales...
-
Customer Service
6 months ago
Gateshead, United Kingdom HR GO Recruitment Full time**Job Tittle: Inbound Calls Agent**: - **Location**:Gateshead - **Salary/Hourly Rate**:£10.64ph - **Job Type**:Temporary - **Working hours/days**:Monday to Friday 8am-6pm/ Saturday 9am-5pm (Saturday working is approximately 1 in 4 Saturdays) HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the Customer Service...
-
Customer Service Representative
2 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide outstanding customer service and support the store's operations in Gateshead, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual...
-
Sales Assistant
6 months ago
Gateshead, United Kingdom Bensons for Beds Full time**Sales Assistant - Gateshead Store - Base salary of £23,795 with the potential to earn up to £30,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on!**: **The Role - Sales Assistant**: - (In...
-
B2B Sales and Customer Service Specialist
3 weeks ago
Gateshead, Gateshead, United Kingdom Ascendant Lifts Full timeJob Role:We are seeking a B2B Sales and Customer Service Specialist to join our team at Ascendant Lifts. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, managing customer relationships, and driving sales growth.Main Responsibilities:Sales and Account Management: Utilize your exceptional...
-
Sales Assistant
7 months ago
Gateshead, United Kingdom Cash Converters Full timeWe are seeking a confident individual with drive and passion to join us as a buys & retail assistant in our busy Gateshead store, working 2 full days per week. (this may include weekends) Your role will be to sell and buy pre-owned goods to customers in store. You will also be actively promoting products using sales techniques, asking probing questions to...
-
Sales and Service Advisor
2 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Sales and Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Gateshead, United Kingdom.Key Responsibilities:Provide outstanding customer service to ensure customer satisfaction and loyalty.Assist customers with product selection and provide product knowledge and advice to drive...
-
Customer Service Assistant
6 months ago
Gateshead, United Kingdom Safer At Work Full time**Company Description** Safer at Work is a specialist GWO training company with one clear goal in mind; to ensure people are competent to safely work in high-risk environments by delivering practical, real-world training in a realistic environment. **Role Description** This is a part-time (8:30 am - 1:30 pm Monday - Friday) on-site role for a Customer...
-
Sales Assistant
6 months ago
Gateshead, United Kingdom JD Sports Full time**JD Group - Sales Assistant** We are seeking an enthusiastic Full time Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. Must have full time...
-
Customer Service Assistant
4 days ago
Gateshead, United Kingdom Gillespie Recruitment Full timeJob Description At Gillespie Recruitment we pride ourselves in helping you find the perfect role. Our client, the UK’s sole provider of an award-winning reading programme supporting schools, are looking to recruit a Customer Support Advisor. As the Customer Support Advisor, you will play a pivotal role in supporting schools get the best results by...