Customer Service Assistant

2 weeks ago


Gateshead, United Kingdom Safer At Work Full time

**Company Description**

Safer at Work is a specialist GWO training company with one clear goal in mind; to ensure people are competent to safely work in high-risk environments by delivering practical, real-world training in a realistic environment.

**Role Description**

This is a part-time (8:30 am
- 1:30 pm Monday
- Friday) on-site role for a Customer Service Assistant at Safer at Work located in Felling Gateshead. As a Customer Service Assistant, you will be responsible for managing incoming customer calls, answering customer queries, processing orders, and resolving customer issues. You will also provide administrative support to the office as needed.

**Qualifications**
- Excellent interpersonal skills with the ability to build rapport with customers
- Passion for providing exceptional customer satisfaction
- Experience in customer support and service
- Strong verbal and written communication skills
- Ability to handle multiple tasks and prioritise workload
- Proficiency in Microsoft Office Suite
- Interest in renewable energy would be beneficial
- Full Driving license

Pay £12 per hour, Holiday pro-rata, family discount for GWOs, parking onsite available.

2 Nest Road, Felling, Gateshead, NE10 0ES

**Job Type**: Part-time

**Salary**: £12.00-£13.00 per hour

Expected hours: 25 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Transport links

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Countess Wear, NE10 0ES (required)

Ability to Relocate:

- Countess Wear, NE10 0ES: Relocate before starting work (required)

Work Location: In person



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