Customer Service Assistant

5 months ago


Gateshead, United Kingdom Safer At Work Full time

**Company Description**

Safer at Work is a specialist GWO training company with one clear goal in mind; to ensure people are competent to safely work in high-risk environments by delivering practical, real-world training in a realistic environment.

**Role Description**

This is a part-time (8:30 am
- 1:30 pm Monday
- Friday) on-site role for a Customer Service Assistant at Safer at Work located in Felling Gateshead. As a Customer Service Assistant, you will be responsible for managing incoming customer calls, answering customer queries, processing orders, and resolving customer issues. You will also provide administrative support to the office as needed.

**Qualifications**
- Excellent interpersonal skills with the ability to build rapport with customers
- Passion for providing exceptional customer satisfaction
- Experience in customer support and service
- Strong verbal and written communication skills
- Ability to handle multiple tasks and prioritise workload
- Proficiency in Microsoft Office Suite
- Interest in renewable energy would be beneficial
- Full Driving license

Pay £12 per hour, Holiday pro-rata, family discount for GWOs, parking onsite available.

2 Nest Road, Felling, Gateshead, NE10 0ES

**Job Type**: Part-time

**Salary**: £12.00-£13.00 per hour

Expected hours: 25 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Transport links

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Countess Wear, NE10 0ES (required)

Ability to Relocate:

- Countess Wear, NE10 0ES: Relocate before starting work (required)

Work Location: In person



  • Gateshead, United Kingdom The Range Full time

    As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant. In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience. In this role you will be the face of The Range as the first point of contact a...


  • Gateshead, United Kingdom ITP Full time

    **Job Description - Customer Service Assistant** **The Opportunity** Our client is recruiting for an Apprentice **Customer Service Assistant **to join their team in Gateshead. The **Level 2 Customer Service Practitioner **apprenticeship programme that we are offering**, **will allow you to kick-start your career in an industry that is constantly evolving,...


  • Gateshead, United Kingdom Compass Group Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 12 hours per week. As a Customer Service Assistant, you will contribute to a passionate and...


  • Gateshead, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: 0% At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we...


  • Gateshead, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for an Asda Cafe Customer Services Assistant who will be the face of our business, delivering exceptional customer service. You'll join a team that takes real pride in what they do. As a Customer Services Assistant, you will contribute to a passionate and friendly team, working in a fast-paced environment. You'll get...


  • Gateshead, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Metro Centre** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Monday-Friday from 7am-10pm** **Saturday from 7am-8pm** **Sunday from 10am-5:30pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want...


  • Gateshead, Gateshead, United Kingdom PDSA Full time

    Pet Care and People at the Heart of Our WorkWe are seeking a Veterinary Care Assistant to join our team, providing a high standard of customer service and clinical care while promoting pet wellbeing and supporting our clinical team.The role will involve supporting the hospital team with taking care of the wellbeing of pets by maintaining a clean and hygienic...


  • Gateshead, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** We aim to create a compelling, experience for our customers, which in turn means that they stay longer and return more often to our centres. This in turn helps our retailers flourish by increasing footfall and spend. The purpose of the customer services assistant role is to deliver exceptional customer service. If you have an...


  • Gateshead, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** We aim to create a compelling, experience for our customers, which in turn means that they stay longer and return more often to our centres. This in turn helps our retailers flourish by increasing footfall and spend. The purpose of the customer services assistant role is to deliver exceptional customer service. If you have an...

  • Customer Service

    5 months ago


    Gateshead, United Kingdom HR GO Recruitment Full time

    **Job Tittle: Inbound Calls Agent**: - **Location**:Gateshead - **Salary/Hourly Rate**:£10.64ph - **Job Type**:Temporary - **Working hours/days**:Monday to Friday 8am-6pm/ Saturday 9am-5pm (Saturday working is approximately 1 in 4 Saturdays) HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the Customer Service...


  • Gateshead, Gateshead, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Gateshead, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...


  • Gateshead, Gateshead, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Gateshead, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...


  • Gateshead, Gateshead, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Gateshead, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Gateshead, Gateshead, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Gateshead, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Gateshead, Gateshead, United Kingdom FedEx Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Care Representative. As a key member of our team, you will be responsible for delivering exceptional service to our customers, providing accurate information and guidance, and resolving service-related issues.Key...


  • Gateshead, Gateshead, United Kingdom FedEx Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Care Representative. As a key member of our team, you will be responsible for delivering exceptional service to our customers, providing accurate information and guidance, and resolving service-related issues.Key...


  • Gateshead, Gateshead, United Kingdom FedEx Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Care Representative. As a key member of our team, you will be responsible for delivering exceptional service to our customers, providing accurate information and guidance, and resolving service-related issues.Key...


  • Gateshead, Gateshead, United Kingdom FedEx Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Care Representative. As a key member of our team, you will be responsible for delivering exceptional service to our customers, providing accurate information and guidance, and resolving service-related issues.Key...


  • Gateshead, Gateshead, United Kingdom FedEx Full time

    About the Role:We are seeking a skilled Customer Service Ambassador to join our team at FedEx. As a key member of our Customer Service team, you will play a vital role in delivering exceptional service to our customers.Key Responsibilities:Provide accurate information and guidance to customers via various contact channels.Advise customers on how to use FedEx...


  • Gateshead, United Kingdom ThreeSixty Collective Full time

    **Customer Service Advisor** **Location**: Gateshead, United Kingdom **Employment**: Type: Full-Time, Permanent **Schedule**: Monday to Friday, Office-Based **Company Overview**: Our client is a thriving company experiencing rapid expansion. “We are currently seeking dedicated individuals to join our team as Customer Service Advisors. This position...