Apprentice Customer Service Assistant
7 months ago
**Job Description - Customer Service Assistant**
**The Opportunity**
Our client is recruiting for an Apprentice **Customer Service Assistant **to join their team in Gateshead.
The **Level 2 Customer Service Practitioner **apprenticeship programme that we are offering**, **will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.
The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way
**The Company**
Our client has an excellent opportunity for a Customer Service Assistant Apprentice to join their company. Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally and via the telephone.
**The Position**
**Job Title**:
Apprentice Customer Service Assistant
**Apprenticeship Course**:
Level 2 Customer Service Practitioner
**Apprenticeship Duration**:
12-15 Months
**Location**:
Gateshead, NE9
**Working Hours**:
Monday to Friday 9am to 5.30pm
**Salary**:
£12,844.00
**Role and Responsibilities**
- Telephone duties, incoming calls and making outbound calls
- Computer duties
- Managing client queries and problems
- Resolving issues within a timely manner
- Keeping client accounts organised
- Assistant the managers with tasks when required
**Desired Qualities, Skills and Knowledge**:
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, administrative skills, Logical, Team working, Initiative
**Qualifications**:
GCSE or equivalent English & Maths (Grade 4/C) Essential
**Eligibility Criteria**
**About ITP**
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.
The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.
**Job Types**: Full-time, Apprenticeship
**Salary**: From £12,844.00 per year
**Benefits**:
- Company pension
- Employee discount
- Store discount
Work Location: In person
-
Customer Service Ambassador Apprentice
4 weeks ago
Gateshead, Gateshead, United Kingdom Specsavers Full timeSPECSSAVERS is a leading optical retailer that is committed to delivering exceptional customer service and quality products. As an Optical Assistant Apprentice, you will play a key role in achieving this goal by providing a warm and welcoming experience for our customers.Based in Team Valley, our store has a reputation for excellence and offers a wide range...
-
Customer Services Apprentice
7 months ago
Gateshead, United Kingdom Northern Gas and Power Full time**About Northern Gas and Power**Northern Gas and Power has built one of the largest, dependable networks in the utilities sector. We provide expert and disciplined advice in procurement, energy services, and technology. We have developed the know-how to supply services across three continents, providing energy services to tens of thousands of customers who...
-
Apprentice Warehouse
7 months ago
Gateshead, United Kingdom Motor Parts Direct Ltd Full timeI am looking for someone who is hard working and would like an opportunity to be an apprentice for a motor parts company in their busy warehouse This Branch is working at a very fast pace so requires someone who is very organised. key responsibilities - To assist the branch manager to motivate customer delivery staff, and to implement excellent customer...
-
Customer Service Level 2 Apprentice
6 days ago
Gateshead, United Kingdom My Learning Skills Full time**Customer Service Level 2 Apprentice**: Customer Service Practitioner Level 2 - 18 months **Overview**: A great opportunity to work within Customer Service at Yehlex UK! Provide high quality customer service and gain a qualification along the way! **Yehlex & Apacs UK**: 321f Mayoral Way, NE11 0RT **£210.00** ****Per Week **35 Hours** Per...
-
Apprentice Warehouse
7 months ago
Gateshead, United Kingdom Motor Parts Direct Ltd Full timeI am looking for someone who is hard working and would like an opportunity to be an apprentice for a motor parts company in their busy warehouse This Branch is working at a very fast pace so requires someone who is very organised. key responsibilities - To assist the branch manager to motivate customer delivery staff, and to implement excellent customer...
-
Customer Service Practitioner Level 2 Apprentice
7 months ago
Gateshead, United Kingdom My Learning Skills Full time**Customer Service Practitioner Level 2 Apprentice**: Customer Service Practitioner Level 2 15 months **Overview**: **The Plasma Centre Ltd**: Gateshead, NE11 0PZ **£192.50** ****Per Week **35 Hours** Per Week **Role and Responsibilities**: - Dealing with customers on the phone, handling sales, returns and delivery enquiries. - Building...
-
Business Administration Apprentice
1 week ago
Gateshead, United Kingdom Churchill Service Solutions Full timeBusiness Administration Apprentice - Gateshead - Clean environments make people happier_ We Put People First so you can Deliver Outstanding Service We have an exciting opportunity join a large Company as an entry level Business Administration Apprentice based out of our Gateshead Office. You will support our regional operational teams gaining experience of...
-
Customer Service Practitioner
7 months ago
Gateshead, United Kingdom My Learning Skills Full time**Customer Service Practitioner Level 2 Apprentice**: **Thorne and Derrick**: £ 333 - 37 hours per week **Working week**:Mon - Fri 8.30am - 5pm shifts vary **Role and responsibilities**: In a busy industrial sales office you will be carrying out the following tasks. - Taking customer enquiries from receipt, through to order. - Advising and recommending...
-
Apprentice Catering Assistant
7 months ago
Gateshead, United Kingdom Anchor Full time1 - Anchor are the largest not for profit provider of Care for the over 55's in the UK. We are offering a fantastic opportunity to join our team as an Apprentice Catering Assistant. If you have an interest in food, good organisational and time management skills this could be the perfect opportunity for you! - Job description 1 - As an apprentice you will...
-
Apprentice Service Advisor
1 week ago
Gateshead, United Kingdom Lookers Motor Group Limited Full timeOverview: Lookers are proud to present our freshly valeted Apprenticeship Programme ‘Ignition’ You’ve heard it here first you won’t want to miss this one! Are you aged 16 or over and looking to kick-start your career firmly within the automotive industry? Have you recently left school and are ready to gets hands on with one of the top three motor...
-
Apprentice Service Advisor
7 months ago
Gateshead, United Kingdom Lookers Plc Full timeOverview: Lookers are proud to present our freshly valeted Apprenticeship Programme ‘Ignition’ You’ve heard it here first you won’t want to miss this one! Are you aged 16 or over and looking to kick-start your career firmly within the automotive industry? Have you recently left school and are ready to gets hands on with one of the top three motor...
-
Apprentice Catering Assistant
7 months ago
Gateshead, United Kingdom Anchor Full timeJoin Our Culinary Journey as an Apprentice Catering Assistant! Are you passionate about food, eager to learn, and ready to kick-start your career in the vibrant world of catering? Look no further! We are on the lookout for an enthusiastic and dedicated individual to join our dynamic team as an Apprentice Catering Assistant. What We Offer: - A 15-month...
-
Apprentice Accounts Assistant
4 days ago
Gateshead, United Kingdom Vertu Motors Full time**Vertu Motors, Team Valley, Gateshead** Come and join the team as an Accounts Apprentice at our Head Office based on Team Valley, Gateshead. We are looking for an enthusiastic, talented individual with motivation and enthusiasm to start their career in accounts. You will be training to become an Accounts Assistant who will support the finance function in...
-
Commercial Apprentice
7 months ago
Gateshead, United Kingdom AkzoNobel Full time**Commercial Apprentice** We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by...
-
Optical Assistant Apprentice
7 months ago
Gateshead, United Kingdom Specsavers Full time**Optical Assistant Apprenticeship** **Store: Specsavers Team Valley** **Hours: Full time to include weekend working - 40 hours** **Salary: £6.60 per hour, £13,728 per year - paid monthly** **Benefits: Bonus after probation, free parking, additional birthday day off, company sick pay depending on length of service, enhanced maternity & paternity pay and...
-
Optical Assistant Apprentice
7 months ago
Gateshead, United Kingdom Specsavers Full time**Optical Assistant Apprenticeship** **Store: Specsavers Team Valley** **Hours: Full time to include weekend working - 40 hours** **Salary: £6.60 per hour, £13,728 per year - paid monthly** **Benefits: Bonus after probation, Specsavers perks, free parking, additional birthday day off, company sick pay depending on length of service, enhanced maternity &...
-
Customer Service Team Associate
3 weeks ago
Gateshead, Gateshead, United Kingdom NEXT Full timeAbout Us: NEXT is a leading UK-based retail company that offers a wide range of products to its customers. We are currently seeking an Apprentice Service Team Member to join our team.">Job Description: As an Apprentice Service Team Member, you will be responsible for offering outstanding service and excellent stock operations to our customers. You will work...
-
Apprentice Optometrist
4 days ago
Gateshead, Gateshead, United Kingdom Specsavers Full timeBegin Your JourneyAre you eager to start a new career in the retail and optics sector? As an Optical Assistant Apprentice at Specsavers, you'll have the chance to gain valuable work experience, develop essential skills, and contribute to the success of our business.Key ResponsibilitiesDeliver exceptional customer service, ensuring a positive experience for...
-
Customer Service Assistant
1 week ago
Gateshead, United Kingdom Medirest Retail Full time**What we’ll give**: **Customer Services Assistant - The Range** - £9.50 per hour - Zero hour contract We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more - Up to 44% off...
-
Apprentice Customer Service Assistant
2 weeks ago
Gateshead, United Kingdom Fresh Freight Group Full timeMonday - Friday - 09:00 - 17:00 - National minimum wage, age relevant - Additional benefits: - Life assurance - Pension - Full Uniform and PPE - Onsite Parking - Cycle to work scheme - Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service) - Employee benefits and discounts across a range of top brands (including shopping, travel,...