Apprentice Customer Service Assistant

2 weeks ago


Washington, United Kingdom Fresh Freight Group Full time

Monday - Friday
- 09:00 - 17:00
- National minimum wage, age relevant
- Additional benefits:

- Life assurance
- Pension
- Full Uniform and PPE
- Onsite Parking
- Cycle to work scheme
- Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
- Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

**About the job**:

- Monitor and track jobs daily, check ETA’s and liaise with customers regarding delivery of freight.
- Scan and upload documents into the system.
- Build good relationships with customers and suppliers.
- Book jobs onto the system.
- Learn system processes such as pricing jobs and adding redeliveries.
- General admin and photocopying.

**Desired skills and personal qualities**:

- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Patience
- Must hold a car licence

**Job Types**: Full-time, Permanent, Apprenticeship

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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