Junior Sales Administrator

4 months ago


Gateshead, United Kingdom Jackson Hogg Full time

**Jackson Hogg is excited to be working with a well established Manufacturing company in their search for a Junior Sales Administrator.**

**Position summary**

The Junior Sales Administrator is responsible for the delivery of service support to service the UK’s customer base. The Sales Admin will deliver a pro-active service for all customer requirements - quotations, stock availability, order progression, query resolution, technical information.

**Role location & resources**

The Junior Sales Administrator will be based in the Group’s Newcastle Facility as a member of the Service & After-sales Team.
- A proven track record (minimum three years) of customer service and after-sales within the UK manufacturing industry.
- A person with a hard-working ethos who is disciplined and reliable in executing company processes and strategies.
- An open personality that can fit with the company’s culture of integrity and respect for colleagues.
- Energetic, upbeat professional who is comfortable working in a dynamic, fast paced, competitive environment.
- Ability to work on own initiative, as well as part of a team.
- A strong drive to progress their own career.
- Key responsibilities and accountabilities
- Responsible for delivery of start-to-end service process for our current UK customer base.
- Managing own time to deliver our service levels and exceed customer expectations.

**Accountable for**:

- Designated contacts for allocated portfolio of customers.
- Pro-actively identify new opportunities with current customers for the business development team to qualify.
- Quoting customers with the intent of winning profitable business.
- Sales quotation and order processing.
- Pro-active engagement with current customers to ensure no loss of business to competitors.

**Experience, knowledge, skills**
- Expert in the use and execution of ERP is a requirement for this role.
- Competent in managing all aspects of customer service delivery.
- A proven track record in a business that provides solutions within the manufacturing industry.
- Strong relationship building skills with a high degree of responsiveness and integrity.
- Must possess outstanding communication and presentation skills (verbal and written)

**Business culture**

Our team’s ‘can-do’ approach towards teamwork, and customers’ needs, often finds us wearing many hats, at any time.

The management team are only focussed on two metrics:
1. The tangible, personal development of all our team members.

2. How our core customers view our company and our people.

**Additional role requirements**

Full clean UK driving license.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person


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