Performance Officer

8 months ago


Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

Provide advice and support to the Trusts clinical and management teams, ensuring understanding of the requirements of their services under the contracts. Provide advice and support to the Trusts clinical and management teams, ensuring understanding and ownership of the requirements of their services under the contracts Support the Commissioning Manager in carrying out an efficient, effective and high quality contract management approach, ensuring robust contract review mechanisms are adhered to and that performance issues are identified and reviewed. Carry out an efficient, effective and high quality contract management approach, ensuring robust contract review mechanisms are adhered to and that all performance issues are reviewed and addressed in line with agreed standards. Present a positive view of the Trust to the Trusts commissioners, working directly with them and through others as required, ensuring that issues raised by the commissioners are addressed and resolved in a timely and satisfactory manner.

To play a key role in terms of training and support within the organisation to ensure that all areas relating commissioning are understood, and that the use of information is embedded into the culture of the organisation. To support the Commissioning Manager/team in playing a key role in terms of training and support within the organisation to ensure that all areas relating commissioning are understood, and that the use of information is embedded into the culture of the organisation. To ensure that Commissioner priorities, issues and concerns are understood and responded to by the Trust Support the development and implementation of the annual contracts with NHS England and NHS Kernow which are the Trusts main sources of income. Develop and Implement annual contracts with NHS England and NHS Kernow which are the Trusts main sources of income.

Support the development and implementation of healthcare contracts where currently not in place, working with Care Groups to specify services, and strengthen the management of existing contracts both where the Trust is provider and where the Trust is commissioner, taking responsibility through this for the contractualising and maintenance of these services on behalf of the Trust Develop and implement healthcare contracts where currently not in place, working with Care Groups to specify services, and strengthen the management of existing contracts both where the Trust is provider and where the Trust is commissioner, taking responsibility through this for the contractualising and maintenance of these services on behalf of the Trust To provide administration of the CQUIN and QIPP programmes within the Cornwall system. (b) Provide leadership and ownership of the CQUIN and QIPP programmes within the Cornwall system. Being fully conversant in Payment by Results (PbR), ensuring the impact of PbR is understood within the organisation. (b) Be a source of expertise within the Trust in Payment by Results (PbR), ensuring the impact of PbR is understood within the organisation.

The post-holder will also support the broader Commissioning, Performance and Information function as required, including contributing to the broader annual planning cycle and the development of performance management and reporting within and externally to the Trust. There is the opportunity to tailor this to the interests, skills, experience and knowledge of the successful applicant



  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    As a Monitoring Officer support the Estates & Facilities management at RCHT in the delivery of safe, efficient, and effective estates and facilities services. Responsible for monitoring the services, in line with Service Level Agreements, Policies and Regulations, to ensure requirements within the specifications and key performance indicators are delivered,...

  • Performance Officer

    8 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The RCHT Commissioning, Performance and Intelligence (CPI) team’s role is to improve patient care through providing expert support and advice to clinical services in Cornwall. We’re looking for a Performance Officer who combines excellent interpersonal, communication and analytical skills to work in close partnership with our clinical care groups and...


  • Truro, Cornwall, United Kingdom Cornwall Council Full time

    The role of Waterway Enforcement Officer at Cornwall Council involves ensuring the safe and efficient use of the River Fal. As a Seasonal Part Time employee, you will be responsible for enforcing local bye-laws, collecting fees, and performing maintenance tasks.This position is ideal for individuals who enjoy working on the water and can work independently...


  • Truro, United Kingdom Jose and Blackler Ltd Full time

    **About us** Jose and Blackler Ltd is a Plumbing, Heating & Renewables business in Truro. We are looking for an Office admininstrator to work Monday to Friday in a varied role at our office in Threemilestone, this is a full time permanent position. You will be required to: - Perform various administrative tasks to support the office operations - Answer...

  • Head Culinary Officer

    4 hours ago


    Truro, Cornwall, United Kingdom Barchester Healthcare Full time

    Job Title: Head Culinary OfficerWe are seeking an experienced and visionary Head Culinary Officer to join our culinary team at Barchester Healthcare. As a senior leader, you will have the opportunity to shape the culinary strategy and drive excellence throughout our care homes.Barchester Healthcare operates over 224 homes and hospitals across the UK,...


  • Truro, United Kingdom Rothbridge Investments Full time

    Responsibilities: - Perform clerical duties, including data entry, filing, and organising documents - Answer and direct phone calls with professionalism and excellent phone etiquette - Manage office supplies and inventory, ensuring they are well-stocked - Assist in scheduling appointments and maintaining calendars - Coordinate meetings and conferences,...


  • Truro, United Kingdom Porthtowan Village Stores Full time

    Do you have the ability to be friendly, polite and helpful to customers whilst working in a busy environment? If you do then we would love to hear from you, as we are looking to expand our small but friendly team. No formal qualifications needed but you will need to demonstrate a good degree of numeracy and literacy. You must be available for weekend work...

  • Research Data Officer

    7 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    The main responsibility of this role is to gather data and report metrics on all research activity at RCHT while supporting the wider R&D Team with effective reporting and EDGE management. The post holder will continually audit the EDGE system for accuracy and data cleansing and will support with training of new EDGE users as well as providing updates and...


  • Truro, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 01-04-24 until 21-06-24 with a possible extension. **Role purpose** This role sits within the new Customer Experience team in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. The feedback process covers compliments, comments/suggestions and complaints. The role will have the...


  • Truro, United Kingdom Deekay Technical Full time

    This role sits within the new Customer Experience team in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. The feedback process covers compliments, comments/suggestions and complaints. The role will have the ability to directly influence our customer satisfaction by being the voice of the...


  • Truro, Cornwall, United Kingdom Cornwall Council Full time

    We are looking for a dedicated River Fal Safety Officer to undertake evening patrols from Monday to Friday, 16:00-20:00 hours.Your primary duties will include patrolling the marina, collecting fees, performing minor maintenance tasks, and ensuring compliance with local Bye-laws.This seasonal position, lasting around 5 months, provides an excellent...

  • Security Officer

    6 months ago


    Truro, United Kingdom WC Security Full time

    **About Us** WC Security is a leading, established and innovative supplier of temporary and permanent staffing services. Our services are for established clients within Truro, Cornwall and surrounding areas - although we are undertaking rapid expansion. Our coverage includes England, Scotland and further beyond. **About The Role** **Essential Criteria** -...

  • HR Officer

    6 months ago


    Truro, United Kingdom The Diocese of Truro Full time

    The Diocese of Truro is going through a major period of change. This new and broad-ranging role has been created to support both our staff and clergy manage the many different people aspects of this change as well as strengthen our existing HR offer. Reporting to the Director of HR, you will provide high quality operational and administrative HR support to...

  • Patient Safety Officer

    6 months ago


    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    This is an exciting time to join the Patient Safety Team to provide foundational support to promoting and embedding a positive patient safety culture at RCHT. This role will provide administrative and specialist support to patient safety investigations, overseeing the Trust's risk management system and various other aspects of clinical and integrated...


  • Truro, United Kingdom Acorn by Synergie Full time

    We are currently seeking an experienced and highly organized Accounts Assistant to join our team at Acorn by Synergie in Truro. The successful candidate will be responsible for providing administrative support to the finance department, ensuring accurate financial records, and maintaining a high level of data integrity.About the RoleThis is an exciting...


  • Truro, Cornwall, United Kingdom PortmanDentex Full time

    {"h1":{"title":"Become a Part of Our Team"},"p":{"text":"At Portman Dentex, we are seeking a highly skilled and motivated Dental Receptionist to join our team in Truro. If you are an experienced receptionist looking to work in a positive and friendly team environment, this could be the perfect opportunity for you."},"ul":{"items":[{"li":{"text":"Full-time...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    To support the organisation to deliver the Outpatient Transformation Programme. To support the Care Groups to embed change as a result of the programme. To support the Care Groups in facilitating service changes in outpatients, using expertise across CPI (information services, commissioning and access) to help inform change. To co-ordinate outpatient space...

  • Branch Administrator

    2 weeks ago


    Truro, United Kingdom Berry Recruitment Full time

    Berry Recruitment are currently looking for a Branch Administrator/Resourcer on a permanent full time basis to support our friendly team in Truro. We are seeking someone who is confident, chatty and enthusiastic to support our Branch and Consultants with Office Administration and Resourcing. This is a fantastic opportunity for someone who enjoys being...

  • Branch Administrator

    1 month ago


    Truro, United Kingdom CV-Library Full time

    Berry Recruitment are currently looking for a Branch Administrator/Resourcer on a permanent full time basis to support our friendly team in Truro. We are seeking someone who is confident, chatty and enthusiastic to support our Branch and Consultants with Office Administration and Resourcing. This is a fantastic opportunity for someone who enjoys being...


  • Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

    The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. Please review the accompanying job description for full requirements and information. You will be expected to actively participate in annual appraisals and seek...