Performance & Compliance Monitoring Officer
8 months ago
As a Monitoring Officer support the Estates & Facilities management at RCHT in the delivery of safe, efficient, and effective estates and facilities services. Responsible for monitoring the services, in line with Service Level Agreements, Policies and Regulations, to ensure requirements within the specifications and key performance indicators are delivered, including: Individual and joint monitoring and auditing of the day-to-day delivery of Facilities (domestic services, patient meals, retail catering, linen, portering, switchboard and helpdesk, waste, post, and security), Car Parking and Estates Services. Ensure on-going evaluation of quality assurance and controls of the services. To support the delivery of excellent key performance outcomes whilst ensuring that relevant services and the patient environment are safe, fit for purpose, cost efficient, effective and enhance patient care.
Be an in-house Facilities contact, ensuring issues not resolved by the service have a clear escalation route to the Deputy Directors of Facilities and Estates through the line management structure. Ensure residual risks are reported through RCHT risk management frameworks Ensure robust review mechanisms are adhered to and that all performance issues are followed in line with agreed performance matrix and stakeholders expectations To provide monitoring of KPIs for standing and ad-hoc facilities contracts such as Car Parking as required. To support or carry-out ad-hoc surveys and audits of Facilities and Estates Services, in accordance with RCHT specific requirements. Ensure that Trust staff are aware of service standards and specifications, as described on NHS documentation, Trust Policies and SLAs.
Ensure good customer relations and manage expectations. Assist innovations and service development. Support the management in all aspects of service variation. The Monitoring Officer will provide administrative and clerical support to include photocopying, word processing of correspondence and reports, update and maintenance of spreadsheets and taking of notes at meetings as required.
The post holder will be expected to use specific software packages for the monitoring and recording of audits and be able to interrogate such systems as required, update databases and use devices to record observations of the services being monitored or audited. Support other services in the requisition of equipment and supplies using the Trusts procurement systems.
-
Performance & Compliance Monitoring Officer
2 days ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAn opportunity has arisen at RCHT to support the monitoring and audit of Estates & Facilities Services. The role holder will be a Performance & Compliance Monitoring Officer with day-to-day interface with managers in both Estates and Facilities. This role is based at the Royal Cornwall Hospital, however there will be a requirement to travel to other sites...
-
Data Protection Compliance Officer
2 days ago
Truro, United Kingdom Venn Group Full time**Data Protection Compliance Officer - Onsite (Perm)** **Vacancy Ref**:62137 **Location**: Cornwall (Onsite) **Permanent, Full Time** **Salary: £20,000 -£21,000** **Duties & Responsibilities**: - Identify and mark information in the records which will be released to outside agencies (restricting information where appropriate), adhering to the Data...
-
Confidentiality and Compliance Officer
1 day ago
Truro, Cornwall, United Kingdom NHS Full timeJob Title:Data Security and Compliance SpecialistAbout the Role:As a Data Security and Compliance Specialist, you will play a critical role in ensuring the confidentiality, integrity, and availability of sensitive data. You will provide expert guidance and support to staff on data protection matters, while also developing and implementing effective data...
-
Performance Officer
8 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThe RCHT Commissioning, Performance and Intelligence (CPI) team’s role is to improve patient care through providing expert support and advice to clinical services in Cornwall. We’re looking for a Performance Officer who combines excellent interpersonal, communication and analytical skills to work in close partnership with our clinical care groups and...
-
Customer Experience Officer
7 months ago
Truro, United Kingdom Deekay Technical Full timeThis role sits within the new Customer Experience team in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. The feedback process covers compliments, comments/suggestions and complaints. The role will have the ability to directly influence our customer satisfaction by being the voice of the...
-
Compliance Administrator
7 months ago
Truro, United Kingdom Checkmyfile Full time**Compliance Administrator - £21,500 - £25,000 - Truro, Cornwall** We are looking for talented individuals from any discipline to support our company’s ongoing growth. From our modern offices in Truro, Cornwall, you will work in a rewarding and fast-moving Fintech environment. No previous experience is required as full training will be given; however,...
-
Customer Experience Officer
7 months ago
Truro, United Kingdom iWork Recruitment Limited Full timeContract to start on 01-04-24 until 21-06-24 with a possible extension. **Role purpose** This role sits within the new Customer Experience team in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. The feedback process covers compliments, comments/suggestions and complaints. The role will have the...
-
Data Protection Compliance Officer
2 days ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeYou will be trained in logging requests, extracting patient/staff data from a number of IT systems and physical notes, preparing the files for disclosure and transmitting them once checked for completeness and compliance. You will be required to work as part of a team, communicating effectively and courteously with a wide range of internal and external...
-
Chief HSE Officer
1 day ago
Truro, Cornwall, United Kingdom ZipRecruiter Full time**Job Title:** Chief HSE Officer**About the Role:** We are seeking a seasoned Chief HSE Officer to join our team at ZipRecruiter. As a trusted advisor to the CEO and Senior Leadership Team, you will be responsible for ensuring the company's Health, Safety, and Environmental (HSE) compliance function is operating effectively.The ideal candidate will have a...
-
Performance Officer
9 months ago
Truro, United Kingdom Royal Cornwall Hospitals Trust Full timeProvide advice and support to the Trusts clinical and management teams, ensuring understanding of the requirements of their services under the contracts. Provide advice and support to the Trusts clinical and management teams, ensuring understanding and ownership of the requirements of their services under the contracts Support the Commissioning Manager in...
-
Office Administrator
7 months ago
Truro, United Kingdom Morva Recruitment Full timeFixed Term Contract - Minimum of 12 Months Part-Time Administrator (Maternity Cover) - Truro with FREE off road parking if required. Within walking distance from Train and Bus station. Position available from WC 19th Feb Salary (FTE) £23,500 - £24,500 per annum. Generous Pension Contribution We're on the lookout for a dynamic and organised...
-
Head of Compliance Food
2 days ago
Truro, United Kingdom Rise Technical Recruitment Limited Full time**Head of Compliance (Food)** **£38,000 - £41,000+ Full Internal and External Training + Flexi-Hours+ 33 Days Holiday** **Office Based, Commutable from Turo, St Austell, Newquay, Perranporth, Redruth, Faddon, St Stephen, Mitchell, Portscatho, Penare, St Mawgan and Surrounding Areas** Are you from a Supervisory background with Compliance, Health and Safety,...
-
Head of Clinical Effectiveness and Compliance
7 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThe postholder will lead the two areas of clinical effectiveness and compliance across the Trust to ensure that workstreams and programmes are planned and carried out effectively and will work directly with all levels of staff and varied areas across the Trust. The postholder will be responsible for strategic and operational management of Clinical...
-
Senior Marine Officer Lead
2 weeks ago
Truro, Cornwall, United Kingdom Ernest Gordon Recruitment Full timeJob Summary:We are looking for a Senior Marine Officer Lead to join our team in Cornwall. The successful candidate will have a strong background in marine engineering and experience leading teams at sea.About the Company:Ernest Gordon Recruitment is a leading recruitment agency specialising in maritime and offshore jobs. We offer a range of benefits...
-
Information Governance Officer
2 days ago
Truro, United Kingdom Cornwall Council Full timeThe Business Support, Integrated Systems and Performance Service provides critical support to frontline services in both Together for Families and Care and Wellbeing directorates, encompassing Adult Social Care and Public Health. We are looking for Complaints and Freedom of Information Officers (2 posts) to work within a busy team undertaking key processes...
-
Research Data Officer
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThe main responsibly of this role is to undertake data management duties to support the Senior Research Data Officer (SRDO) in line with the job description and to also undertake a supervisory role of the Assistant Research Data Officer (ARDO), delegating duties appropriate to their level and in line with their job descriptions. The post holder will work...
-
Head Culinary Officer
2 weeks ago
Truro, Cornwall, United Kingdom Barchester Healthcare Full timeJob Title: Head Culinary OfficerWe are seeking an experienced and visionary Head Culinary Officer to join our culinary team at Barchester Healthcare. As a senior leader, you will have the opportunity to shape the culinary strategy and drive excellence throughout our care homes.Barchester Healthcare operates over 224 homes and hospitals across the UK,...
-
Head of Compliance and Assurance
2 weeks ago
Truro, Cornwall, United Kingdom ISR Recruitment Ltd Full timeAbout the CompanyISR Recruitment Ltd is a genuine leader in the Sustainable Energy sector and we are seeking a Head of Compliance and Assurance to join our team.The ideal candidate will have a proven track record in implementing and driving HSE strategy across CDM, Process and Occupational fields and improving HSE KPIs.A salary of £95,000 - £120,000 per...
-
Compliance and Accounting Specialist
1 day ago
Truro, Cornwall, United Kingdom Trial Balance Full timeWe are seeking a skilled Compliance and Accounting Specialist to join our finance team at Trial Balance Consulting, a prominent services business in Cornwall.The successful candidate will enjoy a competitive salary of £38,000 per annum, along with a range of additional benefits including a free daily lunch.About the Role:Work in collaboration with the...
-
Commercial Lawyer
7 days ago
Truro, Cornwall, United Kingdom Aspiria Recruit Ltd Full timeThis role presents an excellent opportunity for a qualified lawyer to take on a senior position within our client's organisation. As Chief Compliance Officer, you will be responsible for ensuring the company remains compliant with all relevant laws and regulations. Your expertise in commercial and corporate law will be invaluable in shaping the company's...