Performance Officer

3 weeks ago

Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

The RCHT Commissioning, Performance and Intelligence (CPI) team’s role is to improve patient care through providing expert support and advice to clinical services in Cornwall.

We’re looking for a Performance Officer who combines excellent interpersonal, communication and analytical skills to work in close partnership with our clinical care groups and corporate teams.

The role will include supporting the Associate Director and Deputy AD for CPI on a range of different areas, including taking on responsibility for providing intelligence to the organisation in terms of providing performance briefings, commentary and analysis on a wide range of different areas, and working closely with colleagues in other departments to support delivery of agreed priorities within and outside the performance review process, as well as becoming an expert on the Trust’s performance accountability framework, benchmarking, and assisting in devising and implementing measures and key performance indicators.

Provide advice and support to the Trust’s clinical and management teams, ensuring understanding of the requirements of their services under the contracts.

Provide advice and support to the Trust’s clinical and management teams, ensuring understanding and ownership of the requirements of their services under the contracts

Support the Commissioning Manager in carrying out an efficient, effective and high quality contract management approach, ensuring robust contract review mechanisms are adhered to and that performance issues are identified and reviewed.

Carry out an efficient, effective and high quality contract management approach, ensuring robust contract review mechanisms are adhered to and that all performance issues are reviewed and addressed in line with agreed standards.

Present a positive view of the Trust to the Trust’s commissioners, working directly with them and through others as required, ensuring that issues raised by the commissioners are addressed and resolved in a timely and satisfactory manner.

To play a key role in terms of training and support within the organisation to ensure that all areas relating commissioning are understood, and that the use of information is embedded into the culture of the organisation.

To support the Commissioning Manager/team in playing a key role in terms of training and support within the organisation to ensure that all areas relating commissioning are understood, and that the use of information is embedded into the culture of the organisation.

To ensure that Commissioner priorities, issues and concerns are understood and responded to by the Trust

Support the development and implementation of the annual contracts with NHS England and NHS Kernow which are the Trust’s main sources of income.

Develop and Implement annual contracts with NHS England and NHS Kernow which are the Trust’s main sources of income.

Support the development and implementation of healthcare contracts where currently not in place, working with Care Groups to specify services, and strengthen the management of existing contracts both where the Trust is provider and where the Trust is commissioner, taking responsibility through this for the contractualising and maintenance of these services on behalf of the Trust

Develop and implement healthcare contracts where currently not in place, working with Care Groups to specify services, and strengthen the management of existing contracts both where the Trust is provider and where the Trust is commissioner, taking responsibility through this for the contractualising and maintenance of these services on behalf of the Trust

To provide administration of the CQUIN and QIPP programmes within the Cornwall system.

(b) Provide leadership and ownership of the CQUIN and QIPP programmes within the Cornwall system.

Being fully conversant in Payment by Results (PbR), ensuring the impact of PbR is understood within the organisation.

(b) Be a source of expertise within the Trust in Payment by Results (PbR), ensuring the impact of PbR is understood within the organisation.

The post-holder will also support the broader Commissioning, Performance and Information function as required, including contributing to the broader annual planning cycle and the development of performance management and reporting within and externally to the Trust. There is the opportunity to tailor this to the interests, skills, experience and knowledge of the successful applicant

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