Office Administrator/customer Service

6 months ago


Truro, United Kingdom Rothbridge Investments Full time

Responsibilities:

- Perform clerical duties, including data entry, filing, and organising documents
- Answer and direct phone calls with professionalism and excellent phone etiquette
- Manage office supplies and inventory, ensuring they are well-stocked
- Assist in scheduling appointments and maintaining calendars
- Coordinate meetings and conferences, including making arrangements for catering and equipment
- Prepare and distribute correspondence, memos, and reports
- Maintain electronic and paper records ensuring accuracy and confidentiality
- Assist in bookkeeping tasks using Xero or similar software
- Support other administrative staff as needed

**Requirements**:

- Proficient in using Microsoft Suite (Excel, Word, Teams) for document creation and collaboration
- Strong clerical and organisational skills with attention to detail
- Excellent written and verbal communication skills
- Ability to type accurately and efficiently
- Familiarity with computerized systems for data entry and record keeping
- Knowledge of Xero or similar accounting software is a plus
- Proven ability to prioritize tasks and manage time effectively

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Salary**: £18,000.00-£23,414.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Truro (required)

Ability to Relocate:

- Truro: Relocate before starting work (required)

Work Location: In person



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