Customer Service Administrator

6 months ago


BurtonOnTrent, United Kingdom 2Fawcett Recruitment Full time

**The role**: Customer Service Administrator

**Location**: Burton

**Type**: Full-time, Permanent

**Salary**: £23,500 + bonus scheme

2fawcett are recruiting for a Customer Service Administrator to join our client in Burton on a full-time, permanent basis.

**The role & responsibilities**:

- New customer onboarding
- Managing customer enquiries via telephone and PC
- Query resolution
- Account management and administration
- Technical support
- Customer Care

**Requirements**:

- Telecoms experience
- Data entry experience
- Good operational knowledge of Microsoft word, excel, outlook and CRM’s

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- customer service: 1 year (required)

Work Location: In person



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