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Customer Service Administrator
4 weeks ago
2fawectt are currently recruiting a **Customer Service Administrator** to join our client based in **Burton** on a **full time, permanent **basis.
Role & Responsibilities:
- **Reception** duties, including **calls**, greeting visitors in a professional manner, ensuring that each is signed in/out and contacting host
- Telephone **switchboard** duties, including **answering calls** in a professional manner and distributing calls to relevant staff
- Mailroom activities, including distribution of **incoming mail**, collation of **outgoing mail **in readiness for collection and booking **courier** services
- Develop professional relationships with internal and external **customers**:
- Take ownership of and deal with / resolve customer **queries** in a professional manner
**Job Types**: Full-time, Permanent
Pay: Up to £24,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
- No weekends
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
Work Location: In person
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