Customer Service Administrator

4 weeks ago


BurtonOnTrent, United Kingdom 2Fawcett Recruitment Full time

2fawectt are currently recruiting a **Customer Service Administrator** to join our client based in **Burton** on a **full time, permanent **basis.

Role & Responsibilities:

- **Reception** duties, including **calls**, greeting visitors in a professional manner, ensuring that each is signed in/out and contacting host
- Telephone **switchboard** duties, including **answering calls** in a professional manner and distributing calls to relevant staff
- Mailroom activities, including distribution of **incoming mail**, collation of **outgoing mail **in readiness for collection and booking **courier** services
- Develop professional relationships with internal and external **customers**:

- Take ownership of and deal with / resolve customer **queries** in a professional manner

**Job Types**: Full-time, Permanent

Pay: Up to £24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person



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