Customer Service Advisor/ Administration
5 months ago
**Customer Service Advisor and Administration**
**Stoke-on-Trent - ST7**
**Full Time/Permanent**:
- **After training this role offers hybrid working.**_
**Salary**: £23,500
**Bonus**: OTE £30k - _(No sales - based on Auditing cases)_
We are recruiting for a vibrant and fast-paced team who specialise within Customer Service and Administration. You will be joining a market-leading organisation who offer great progression opportunities
So if you are looking for a career move then APPLY NOW
**Role**:
- Provide exceptional customer service by assisting customers with inquiries, complaints, and product information.
- Ensure the business process is followed and all client documentation is issued
- Ensure that the audit function is supported to ensure all cases are booked on within the required time frame
- To perform and complete business transactions in accordance with FCA regulations
- Maintain accurate and secure records of customers and their products
- Support the department with all administration duties
**Benefits**:
- Day off on your birthday
- Length of service bonus
- Free car parking
- Company sick pay
- HSF health plan
- Pension scheme
- On-going training and development - including professional qualifications
- Discounts and benefit package with Wider Wallet
APPLY NOW
**Job Types**: Full-time, Permanent
Pay: £23,500.00-£30,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Supplemental pay types:
- Bonus scheme
Work Location: In person
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