Customer Service Advisor

5 months ago


StokeonTrent, United Kingdom Fletcher Moorland Full time

For over 75 years now, Fletcher Moorland has been providing engineering services to industry, when is comes to finding a company with the breadth of experience and range of services offered, you’ll be hard pushed to find one that matches Fletcher Moorland.

Fletcher Moorland Ltd are looking for a Customer Service Advisor for an immediate start, to join the team due to continued growth.

**Main duties and responsibilities**
- Updating Customers on the progress of current repairs
- Liaising with all Departments to chase Customer jobs through the system and workflow
- Liaising with internal drivers and external couriers to arrange urgent collections and deliveries
- Checking and matching of Customer Paperwork to ensure correct details are input in to the business operating system
- Other adhoc administrative duties

**Experience**:

- Previous experience working in a busy Customer Service Environment
- Knowledge and experience of Microsoft Office programs including Outlook and Excel, training will be provided on company specific programs
- Problem solving skills, a can do attitude
- Good telephone manner and written communication skills
- Confident and persistent
- The ability to keep calm under pressure and learn quickly.

**Hours of Work**
- Saturday & Sunday - 7.00am - 17.30pm
- 10 Days Holidays plus statutory holidays

**Job Type**: Part Time

**Salary**: £11.00 Per Hour

**Benefits**:

- Company pension
- On-site parking
- Wellness programme

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Stoke-On-Trent: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (minimum) desired

Work Location: One location

**Job Type**: Part-time

**Salary**: £12.00 per hour

Schedule:

- Weekends only

Work Location: In person



  • Stoke-On-Trent, United Kingdom Anderson Wright Consulting Full time

    CUSTOMER SERVICE ADVISOR – TALKE - £ plus performance bonus after 6 months Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get...


  • Stoke-On-Trent, United Kingdom Anderson Wright Consulting Full time

    CUSTOMER SERVICE ADVISOR – TALKE - £ plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on...


  • Stoke-On-Trent, United Kingdom HAYS Full time

    Join our team as a Customer Service Advisor in Stoke-on-Trent and make a difference! Your new companyAre you passionate about providing exceptional customer service? We are seeking a dedicated Customer Service Advisor to join our team in Stoke-on-Trent. This is an exciting opportunity to work in a dynamic environment where your skills and enthusiasm will be...


  • Stoke-on-Trent, United Kingdom HAYS Full time

    Join our team as a Customer Service Advisor in Stoke-on-Trent and make a difference! Your new companyAre you passionate about providing exceptional customer service? We are seeking a dedicated Customer Service Advisor to join our team in Stoke-on-Trent. This is an exciting opportunity to work in a dynamic environment where your skills and enthusiasm will be...


  • Stoke-on-Trent, United Kingdom HAYS Full time

    Join our team as a Customer Service Advisor in Stoke-on-Trent and make a difference! Your new companyAre you passionate about providing exceptional customer service? We are seeking a dedicated Customer Service Advisor to join our team in Stoke-on-Trent. This is an exciting opportunity to work in a dynamic environment where your skills and enthusiasm will be...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    **Customer Service Advisor** **Salary**: Starting on £21,000- rising to £22,000 after 6 months. Also, a £500 bonus after three months in the business. OTE £24,000 Hours: 8am-4:30pm one week, 10:30am - 7pm the next. One in 4 Saturdays 8am-12.30pm. Full Training Provided - **What you'll be doing**:_ As a customer service advisor here you'll be working...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    Customer Service Advisor Permanent Mon - Friday £23,400 per annum Stoke-on-Trent - onsite We are looking to recruit for Customer Service Advisors to provide a best in class telephony/online digital service offering to our business customers delivering ‘Right First Time’ approach and great customer outcomes in line with our company values. You will...


  • Stoke-on-Trent, United Kingdom RKW Ltd Full time

    _**Job Description Customer Service Advisor**_ **Job Title**: Customer Service Advisor **Positions**: Full Time **Department**: Customer Service **Reports to**: Customer Service Manager **Location**: Sutton House, Berry Hill Rd, Stoke-on-Trent ST4 2NL This supports the key organisational objective of achieving a Best in Class and consistent service...


  • Stoke-on-Trent, United Kingdom CV-Library Full time

    We are looking for a Customer Service Advisor to join a reputable business . This role is a full time and permanent role- you will be enhancing your skills and career. You will be taking inbound calls from customers to help customers with their accounts. Benefits: Bonus structure Free onsite parking Shift Pattern Monday- Friday Job Role: Understanding the...


  • Stoke-on-Trent, United Kingdom Fox Morris Group Full time

    **Customer Service Advisor - Stoke on Trent City Council** **3 - 6+ Month Ongoing Contract** **Rate - Negotiable - Please send your CV with the rate of pay you require!** **Essentials**: - Relevant experience in a customer services/call centre/office environment or dealing with customers, commitment to quality customer care. **Job Role**: - To provide...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    Insurance Customer Service Advisor Insurance Advisor Package Overview: - £21,500-£23,500 Basic + Upselling Bonus - Monday - Friday 9am-5.30pm - Excellent Progression and Training Opportunities Company Overview Uniting People Recruitment are delighted to be working with an established insurance brokerage, who are looking to recruit a Customer Service...


  • Stoke-on-Trent, United Kingdom RAW Recruiting Solutions Full time

    **CUSTOMER SERVICE ADVISOR - TALKE - £22672.00 (Rising to £23672.00 after 6 months)** Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect...


  • Stoke-on-Trent, United Kingdom RAW Recruiting Solutions Full time

    **CUSTOMER SERVICE ADVISOR - TALKE - £22672.00 (Rising to £23672.00 after 6 months)** Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    We are looking for a Customer Service Advisor to join a reputable business . This role is a full time and permanent role- you will be enhancing your skills and career. You will be taking inbound calls from customers to help customers with their accounts.Benefits:Bonus structureFree onsite parkingShift PatternMonday- FridayJob Role:Understanding the customers...


  • Stoke-on-Trent, United Kingdom Unitemps Full time

    **Role** This is an exciting opportunity to work with one of the world's largest and most respected financial institutions. They offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions. As a Customer Service Advisor, you will be the first point of contact for our...


  • Stoke-on-Trent, United Kingdom One Sure Insurance Full time

    One Sure Insurance are one of the UK's fastest growing independently owned Insurance Brokers. We are purely based in the UK with our Head Office located in Stoke on Trent, Staffordshire and 5 other sites across the UK, including the Midlands, the South, and Wales. Due to our ongoing growth and expansion, we are now looking to recruit Customer Service...


  • Stoke-on-Trent, United Kingdom One Sure Insurance Full time

    One Sure Insurance are one of the UK's fastest growing independently owned Insurance Brokers. We are purely based in the UK with our Head Office located in Stoke on Trent, Staffordshire and 5 other sites across the UK, including the Midlands, the South, and Wales. Due to our ongoing growth and expansion, we are now looking to recruit Customer Service...


  • Stoke-on-Trent, United Kingdom One Sure Insurance Full time

    One Sure Insurance are one of the UK's fastest growing independently owned Insurance Brokers. We are purely based in the UK with our Head Office located in Stoke on Trent, Staffordshire and 5 other sites across the UK, including the Midlands, the South, and Wales. Due to our ongoing growth and expansion, we are now looking to recruit Customer Service...


  • Stoke-on-Trent, United Kingdom One Sure Insurance Full time

    One Sure Insurance are one of the UK's fastest growing independently owned Insurance Brokers. We are purely based in the UK with our Head Office located in Stoke on Trent, Staffordshire and 5 other sites across the UK, including the Midlands, the South, and Wales. Due to our ongoing growth and expansion, we are now looking to recruit Customer Service...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Stoke-on-Trent, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...