Customer Excellence Agent

3 weeks ago


Syston, United Kingdom Hanson UK Full time

**Customer Excellence Agent - £26000pa**:
Hanson UK are committed to fulfilling our role in meeting the UK government's ambitions and our parent company, HeidelbergCement Group, has signed the Business Ambition for 1.5ºC Commitment and joined the UN's Race to Zero campaign. Our route to decarbonisation has been ongoing for many years and we have made significant headway. We have a roadmap in place, which includes a number of important areas that will help us achieve net zero.

**Description of Team / Department**:
Cement Orders and Customer Services

**Purpose of / Responsibilities of the role**:
Manage QUOTIFIC, Knowledge expert of cement processes, Senior role to manage business critical tasks

**Skills / Experience**:** Must have**:

- Fantastic knowledge of Excel and Formulas
- Administration experience
- Highly organised
- Team player
- Proactive
- Engaging
- Good with numbers

**Excellent Remuneration and Benefits**:

- 27 days holiday
- Leading pension scheme offering with generous contributions from Hanson.
- 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays, and much more.
- Ongoing training and development and opportunities to help further your career.
- A comprehensive structured induction programme.
- Experience within a well-respected global market leader.
- Benefits supporting you and your family, such as Cycle to work, voluntary Life assurance.
- Access to discounted private medical benefits
- Paid day off to Volunteer every year
- Holiday Purchase Scheme
- Access to our Employee Assistance helpline for free and confidential advice

**Additional Details**:** Location**:Syston **Full Time / Part Time**: Full time **Working Hours**:40.00 hrs **Contract Type**:Permanent **Shift Description**:6-6 mon / fri plus sat 6-2 rota **Company Vehicle**:None



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