Rental Agent

This is a fantastic opportunity for someone who is passionate about delivering high levels of customer service and has excellent administration skills to join our well established and highly regarded automotive client as a **Rental Agent.**

**Working within a busy fast paced Rental Desk team, as a Rental Agent your responsibilities will include**:

- Managing daily incoming requests from customers
- Action and facilitate collections and deliveries
- Ensure vehicle compliance (eg. MOTs, Servicing, Insurance etc)
- Update the movement of each vehicle on in-house database and via Excel spreadsheets
- Open and close down jobs
- Liaise with internal teams and departments
- Welcome customers on site

**Key skills and experience required for the role of Rental Agent include**:

- Excellent communication skills
- Confident telephone manner
- Customer service and office administration experience
- PC literate with good working knowledge of MS Office (Word, Excel, Outlook)
- Ability to work in a fast paced environment, work under pressure, manage time effectively, multi task and prioritise
- Team player, happy to help out in all areas
- Driving licence and own transport due to location (Offices are approx 5 minute drive from Syston, no public transport available)

Hours - Monday to Friday, 8-5pm followed by 8.30-5.30pm

Salary £25,000 + Bonus (team bonus which ranges from £50-£150 per month)

Extensive list of benefits which include 24 days holiday + Bank holidays; contributory pension; free on-site gym; free daily lunches from on-site restaurant; car parking. After probation period, fuel card, EV salary sacrifice scheme, Life Assurance, Incentive programme

If you love working in a busy office with lots to do, where 2 days are never the same, we want to hear from you

Great working environment - friendly team - genuine opportunities for career development

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- Life insurance
- On-site gym
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Application question(s):

- Are you able to commit to a FT office based permanent role working 8-5 followed by 8.30-5.30pm Monday to Friday?

**Experience**:

- Customer service: 2 years (preferred)
- administration: 2 years (preferred)
- Microsoft Office: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: MMPF23623