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Customer Service Agent

3 months ago

Syston, United Kingdom Hanson UK Full time

**Customer Service Agent - £22,700pa**:
Working at Hanson is about being part of One Team. We operate over 300 production sites in the UK, employing about 3,500 people in a wide range of roles, and our aim is to be a leading sustainable business, trusted and respected by our stakeholders for the ethics we adopt and the products we supply. We are part of the HeidelbergCement Group, one of the largest building materials manufacturers in the world, and are committed to being a fair, respectful and inclusive employer. Our motivated employees are the key to our success and our culture is based on teamwork, strong customer focus, innovation and working safely and sustainably. We are focusing on a zero-harm workplace and our ambitious target to reduce our CO2 emissions by 15 per cent by 2030 ( we have already reduced them by 50% since 2009)

**Description of Team / Department**:
A&A South West

**Purpose of / Responsibilities of the role**:** To answer customer calls promptly and in a professional manner. Ensuring you take ownership and secure the order and the customer feels valued and happy with the service offering.**

**Skills / Experience**:** High level of accuracy, self motivated, able to multi task and offer a excellent level of customer service. 1 year of customer service experience,**

**Excellent Remuneration and Benefits**:

- 27 days holiday
- Leading pension scheme offering with generous contributions from Hanson.
- 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays, and much more.
- Ongoing training and development and opportunities to help further your career.
- A comprehensive structured induction programme.
- Experience within a well-respected global market leader.
- Benefits supporting you and your family, such as Cycle to work, voluntary Life assurance.
- Access to discounted private medical benefits
- Paid day off to Volunteer every year
- Holiday Purchase Scheme
- Access to our Employee Assistance helpline for free and confidential advice

**Additional Details**:
**Location**:syston
**Full Time / Part Time**:part time
**Working Hours**:25.00 hrs
**Contract Type**:Permanent
**Shift Description**:Monday to Friday including rota'd Saturdays
**Company Vehicle**:none

**Hanson UK is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.**
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