Service Desk Team Leader

Job Description:We are seeking an experienced IT Service Desk Team Leader to join our team at Renewable Energy Systems. The ideal candidate will have a strong background in ITIL processes and be able to drive service excellence in a regional or global setting.About the Role:Lead, mentor, and motivate a team of local level 1 and 2 service desk...

**Overview** **Service Desk Team Lead** Ref: 98188 Are you a hands-on technical leader? Do you enjoy shaping teams to deliver happiness to both customer and user?... this could be for you_. _ **Role Responsibilities** Responsibilities will include: - Responsible for ensuring the effective day to day operation of the 1stLine Support function. -...

Key ResponsibilitiesThe Service Desk Manager will be responsible for:Leading and managing the Service Desk team to ensure exceptional customer service and timely issue resolutionDeveloping and implementing process improvements to increase efficiency and effectivenessCollaborating with cross-functional teams to deliver seamless servicesBenefits: Competitive...

**Position: Helpdesk Team Leader** **Salary: £23,500 - £26,530.20 per annum DOE** **Location: Glasgow Head Office / Working from Home** **Hours: 37.5 hours per week working 5 days out of 7 days** **Hours of work: Shifts are between 6am - 10pm and will be either 6am-2pm, 7am-3pm, 8am-4pm, 9am-5pm, 12pm-8pm, or 2pm-10pm** We are advertising this...

**Role title**: Service Desk Advisor** **Function**: VBCO Service Desks** **Department**: VBCS&O** **Reports to**: Team Leader** **Location**: Home working** **KEY INFORMATION** **Location**: All hub locations considered, Full-time Remote Working **Salary**: £19,500 basic salary (+ annual bonus) **Hours**: 37.5 hours per week. This is a shift-based role...

**Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

**Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

**Company Description** Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

**IT Service Desk Administrator Glasgow £25,000 + Benefits** Our client is a regional Law Firm who is now looking to recruit a IT Service Desk Administrator for their team. This is a great opportunity for someone that has 1-2 years experience in an IT service desk role and is looking to progress their career. **Key skills and experience required for this IT...

**Job Title: Helpdesk Team Leader** **Location: Glasgow** **Salary: £27,857.00 per annum** **Benefits: Pension, health plan, 33 days holiday (including bank holidays)** **Hours: Monday to Friday (37.5 hours per week)** We are advertising this Helpdesk Team Leader role on behalf of our client ‘City Facilities Management’. City were established in...

Service Desk Executive / Service Desk Administrator Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Circa £25,000 We are looking for a suitably experienced person for a Service Desk role with our client in Cumbernauld.In this role you would be supporting and maintaining customers and...

Salary - ** £27,857.00** - Location - ** Glasgow** - Shift Pattern - ** Other** - This is a _ - permanent_ - , _ - full time_ - vacancy_ - that will close _ - in 16 days_ - at 23:59 GMT_ - . _ **The Vacancy** **Job Purpose**: - This is a key position, leading the CSRs who act as ambassadors for our business. - Team Leaders will effectively lead and...

SPT Digital are continuing to evolve the Digital Services Team by recruiting an enthusiastic Digital Service Desk Lead during an exciting period of change within the team. We have over 200 products and systems that support a wide variety of services across SPT (inc Glasgow Subway, Buchanan Bus Station, ZoneCard and Subsidised Bus Services). This role will...

Service Desk Operations Job Description:In this role, you will be responsible for delivering high-quality technical support services to our customers, responding to incidents and requests in a timely and professional manner.Requirements:Experience in working on a service desk dealing with incidents and requests in a multi-customer environment with multiple...

At our company, we prioritize our cloud platform to provide the best possible service to our clients. As a leader in the Managed Service Provider industry in Scotland, we operate the only Tier 3 data centre in the country.Job Title: IT Support Engineer (Glasgow)Location: Glasgow/OnsiteSalary Range:£24,000 - £30,000 per annumMain Responsibilities:Supporting...

**Your new company** A large public sector body based in the Falkirk/Larbert area with an expanding service desk/IT Support team looking for some assistance over a busy period. **Your new role** As a service desk analyst you will be expected to answer and manage incoming calls. Providing 1st line technical support (password resets etc.), escalating these...

**Advisor (Service Desk), UK remote** **Role purpose**: To ensure that our Global business customers that contact the Service Desk receive the best possible customer experience and quickest possible resolution of their query. Contact is multi-channel, multi-lingual and we strive to resolve customer queries at the first point of contact; 24hrs a day 7 days a...

**We are Aspen Solutions and we are now recruiting!** We provide Flexible IT sales and support our customers can trust. Our experienced team care about our customer’s needs and we always build long lasting relationships that challenge us to consistently be the best and go that extra mile. We now have a fantastic opportunity for a Service Team Leader to...

Birchwell Associates is excited to partner with a prominent organization in their search for an experienced IT Service Desk Manager to join their dynamic Technology Team at their Head Office in Glasgow.As the Service Desk Lead, you will play a critical role as the face of the Technology Team, managing the initial point of contact for all technical incidents...

**Service Desk Administrator £19,500 + Bonus Glasgow (Potential for Remote Working)** We have a great opportunity for an enthusiastic individual to work as a Service Desk Administrator in Glasgow on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector. As a Service Desk...