Service Desk Team Lead

Key ResponsibilitiesThe Service Desk Manager will be responsible for:Leading and managing the Service Desk team to ensure exceptional customer service and timely issue resolutionDeveloping and implementing process improvements to increase efficiency and effectivenessCollaborating with cross-functional teams to deliver seamless servicesBenefits: Competitive...

About Us:M Group Services Limited T/A Magdalene Limited is a leading provider of Telecommunication Infrastructure Services. Our company operates across the full network lifecycle, delivering Managed Services and Projects for both fixed and mobile infrastructure networks.The Role:We are seeking an experienced Service Desk Manager to lead our Service Desk team...

Job Description:We are seeking an experienced IT Service Desk Team Leader to join our team at Renewable Energy Systems. The ideal candidate will have a strong background in ITIL processes and be able to drive service excellence in a regional or global setting.About the Role:Lead, mentor, and motivate a team of local level 1 and 2 service desk...

**Service Desk Team Leader - Technology Driven Business** **Glasgow/Remote** **£45,000 per annum** A technology driven business are looking for a Service Desk Team Leader due to continued growth. You will be joining a fast-paced service desk environment that is passionate about delivering excellent customer service, resolving customer issues and involvedin...

SPT Digital are continuing to evolve the Digital Services Team by recruiting an enthusiastic Digital Service Desk Lead during an exciting period of change within the team. We have over 200 products and systems that support a wide variety of services across SPT (inc Glasgow Subway, Buchanan Bus Station, ZoneCard and Subsidised Bus Services). This role will...

Minimum Qualifications: Experience: 5-7 years in customer service technology, with Lead experience.Skills : Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education : High school diploma required; college degree preferred.Key Responsibilities: Supervise and Manage Team : Oversee...

Birchwell Associates is excited to partner with a prominent organization in their search for an experienced IT Service Desk Manager to join their dynamic Technology Team at their Head Office in Glasgow.As the Service Desk Lead, you will play a critical role as the face of the Technology Team, managing the initial point of contact for all technical incidents...

**IT Service Desk Administrator Glasgow £25,000 + Benefits** Our client is a regional Law Firm who is now looking to recruit a IT Service Desk Administrator for their team. This is a great opportunity for someone that has 1-2 years experience in an IT service desk role and is looking to progress their career. **Key skills and experience required for this IT...

**-Service Desk Analyst** **-Permanent** **-Glasgow/Remote (Hybrid WFH/Office)** **-Salary £20-£25,000 Plus Benefits** Sanderson has been engaged with an ever-expanding and industry leading waste management service to support on an exciting opportunity based within there expanding service desk division. Our client has a track record of developing their...

Service Desk Executive / Service Desk Administrator Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Circa £25,000 We are looking for a suitably experienced person for a Service Desk role with our client in Cumbernauld.In this role you would be supporting and maintaining customers and...

Service Desk Operations Job Description:In this role, you will be responsible for delivering high-quality technical support services to our customers, responding to incidents and requests in a timely and professional manner.Requirements:Experience in working on a service desk dealing with incidents and requests in a multi-customer environment with multiple...

About the RoleAshurst is a leading global law firm with over 200 years of history. We are seeking a Technical Service Desk Analyst to join our IT team.As a Technical Service Desk Analyst, you will be responsible for providing technical support to staff across the firm, resolving IT incidents and service requests in a timely and structured manner.Key...

**Your new company** A large public sector body based in the Falkirk/Larbert area with an expanding service desk/IT Support team looking for some assistance over a busy period. **Your new role** As a service desk analyst you will be expected to answer and manage incoming calls. Providing 1st line technical support (password resets etc.), escalating these...

**Advisor (Service Desk), UK remote** **Role purpose**: To ensure that our Global business customers that contact the Service Desk receive the best possible customer experience and quickest possible resolution of their query. Contact is multi-channel, multi-lingual and we strive to resolve customer queries at the first point of contact; 24hrs a day 7 days a...

**Service Desk Administrator £19,500 + Bonus Glasgow (Potential for Remote Working)** We have a great opportunity for an enthusiastic individual to work as a Service Desk Administrator in Glasgow on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector. As a Service Desk...

**Role title**: Service Desk Advisor** **Function**: VBCO Service Desks** **Department**: VBCS&O** **Reports to**: Team Leader** **Location**: Home working** **KEY INFORMATION** **Location**: All hub locations considered, Full-time Remote Working **Salary**: £19,500 basic salary (+ annual bonus) **Hours**: 37.5 hours per week. This is a shift-based role...

**Service Desk Analyst** **Job Location**:Glasgow, G2 **Job Type**: Permanent **Salary**:£25,000 - £30,000 DOE **Hours**: 37.5 hours per week - 8:30am - 5pm + free onsite parking We are working with a well-established Global Engineering company are currently looking to recruit for an enthusiastic and experienced Service Desk Analyst to provide both...

We are seeking an exceptional IT professional to fill the position of Head of Service Desk Operations at our Head Office in Glasgow.The successful candidate will be responsible for leading the Technology Team in delivering exceptional service to our clients.Key responsibilities include:Managing technical incidents and service requests across the business,...

Our client, a highly respected public sector organisation based in Barrhead, immediately requires a Service Desk Advisor on a short term temporary basis. The salary for the role is £11.85 per hour. Hours of work are Monday to Friday 9.00am to 5.00pm, 35hours per week. **Main purpose of role**: To provide hardware and software support to customers with ICT...

**Job Description**: Our client, a highly respected public sector organisation based in Barrhead, immediately requires a Service Desk Advisor on a temporary basis. The salary for the role is £11.85 per hour. Hours of work are Monday to Friday 9.00am to 5.00pm, 35 hours per week. **Main purpose of role**: To provide hardware and software support to...