IT Service Desk Manager
4 weeks ago
Birchwell Associates is excited to partner with a prominent organization in their search for an experienced IT Service Desk Manager to join their dynamic Technology Team at their Head Office in Glasgow.
As the Service Desk Lead, you will play a critical role as the face of the Technology Team, managing the initial point of contact for all technical incidents and service requests across the business. You will lead the team in delivering a professional, courteous, and efficient service to minimize disruption to business processes and ensure client satisfaction.
Key Responsibilities:- Serve as the first point of contact for technical incidents and requests, ensuring swift resolution or escalation as needed.
- Lead the Service Desk team, fostering a high-performance, customer-focused culture.
- Utilize and demonstrate expertise in Microsoft environments, including Active Directory, Azure AD, and Intune Device Management.
- Manage and maintain IT systems aligned with ITIL best practices.
- Collaborate with the wider Technology Team to implement process improvements and resolve recurring issues.
- Communicate effectively with stakeholders across all levels of the organization.
- Contribute to IT projects, ensuring timely delivery and alignment with business objectives.
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Service Desk Team Leader
6 days ago
Glasgow, United Kingdom BCT Resourcing Full time**Service Desk Team Leader - Technology Driven Business** **Glasgow/Remote** **£45,000 per annum** A technology driven business are looking for a Service Desk Team Leader due to continued growth. You will be joining a fast-paced service desk environment that is passionate about delivering excellent customer service, resolving customer issues and involvedin...
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Service Desk Analyst
6 days ago
Glasgow, United Kingdom Hays Specialist Recruitment Limited Full time**Your new company** A large public sector body based in the Falkirk/Larbert area with an expanding service desk/IT Support team looking for some assistance over a busy period. **Your new role** As a service desk analyst you will be expected to answer and manage incoming calls. Providing 1st line technical support (password resets etc.), escalating these...
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IT Service Desk Administrator
2 days ago
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Service Desk Manager
3 weeks ago
Glasgow, United Kingdom M Group Services Limited TA Magdalene Limited Full timeMagdalene have a rare and exciting opportunity to recruit aService Desk Managerto be part of ourService Teambased in Kirkintilloch. Magdaleneoperates as a Telecommunication Infrastructure Services Companyand ispart of the Telecom Division of M Group Services.Covering the full network lifecycle, we deliverManaged Services and Projects for both fixed and...
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Service Desk Manager
5 days ago
Glasgow, United Kingdom M Group Services Limited TA Magdalene Limited Full timeMagdalene have a rare and exciting opportunity to recruit aService Desk Managerto be part of ourService Teambased in Kirkintilloch. Magdaleneoperates as a Telecommunication Infrastructure Services Companyand ispart of the Telecom Division of M Group Services.Covering the full network lifecycle, we deliverManaged Services and Projects for both fixed and...
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Service Desk Manager
3 weeks ago
Glasgow, United Kingdom M Group Services Limited TA Magdalene Limited Full timeMagdalene have a rare and exciting opportunity to recruit aService Desk Managerto be part of ourService Teambased in Kirkintilloch.If your skills, experience, and qualifications match those in this job overview, do not delay your application.Magdaleneoperates as a Telecommunication Infrastructure Services Companyand ispart of the Telecom Division of M Group...
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Service Desk Adviser
4 days ago
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Service Desk Executive
7 days ago
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Service Desk Adviser
9 hours ago
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Service Desk Analyst
2 days ago
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Service Desk Operations Lead
3 weeks ago
Glasgow, Glasgow City, United Kingdom M Group Services Limited TA Magdalene Limited Full timeAbout Us:M Group Services Limited T/A Magdalene Limited is a leading provider of Telecommunication Infrastructure Services. Our company operates across the full network lifecycle, delivering Managed Services and Projects for both fixed and mobile infrastructure networks.The Role:We are seeking an experienced Service Desk Manager to lead our Service Desk team...
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Service Desk Operations Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom M Group Services TA Magdalene Full time**Job Summary**We are seeking a highly skilled Service Desk Analyst to join our 24x7 Service Management Centre in Kirkintilloch, Glasgow.This is a Fixed-term contract for 6 months, with a potential view to be made permanent.The successful candidate will work on a rotating shift pattern of 2 days on/2 nights on followed by 4 days off.
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Service Desk Analyst
4 days ago
Glasgow, United Kingdom Sanderson Full time**-Service Desk Analyst** **-Permanent** **-Glasgow/Remote (Hybrid WFH/Office)** **-Salary £20-£25,000 Plus Benefits** Sanderson has been engaged with an ever-expanding and industry leading waste management service to support on an exciting opportunity based within there expanding service desk division. Our client has a track record of developing their...
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IT Service Desk Team Leader
1 week ago
Glasgow, Glasgow City, United Kingdom Renewable Energy Systems Full timeJob Description:We are seeking an experienced IT Service Desk Team Leader to join our team at Renewable Energy Systems. The ideal candidate will have a strong background in ITIL processes and be able to drive service excellence in a regional or global setting.About the Role:Lead, mentor, and motivate a team of local level 1 and 2 service desk...
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Service Desk Administrator
4 days ago
Glasgow, United Kingdom Brite Recruitment Ltd Full time**Service Desk Administrator £19,500 + Bonus Glasgow (Potential for Remote Working)** We have a great opportunity for an enthusiastic individual to work as a Service Desk Administrator in Glasgow on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector. As a Service Desk...
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IT Service Desk Team Lead
2 weeks ago
Glasgow, Glasgow City, United Kingdom M Group Services Limited TA Magdalene Limited Full timeKey ResponsibilitiesThe Service Desk Manager will be responsible for:Leading and managing the Service Desk team to ensure exceptional customer service and timely issue resolutionDeveloping and implementing process improvements to increase efficiency and effectivenessCollaborating with cross-functional teams to deliver seamless servicesBenefits: Competitive...
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Technical Service Desk Analyst
4 weeks ago
Glasgow, Glasgow City, United Kingdom Ashurst Full timeAbout the RoleAshurst is a leading global law firm with over 200 years of history. We are seeking a Technical Service Desk Analyst to join our IT team.As a Technical Service Desk Analyst, you will be responsible for providing technical support to staff across the firm, resolving IT incidents and service requests in a timely and structured manner.Key...
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Service Desk Advisor
2 days ago
Glasgow, United Kingdom Pertemps Glasgow Perms Full timeOur client, a highly respected public sector organisation based in Barrhead, immediately requires a Service Desk Advisor on a short term temporary basis. The salary for the role is £11.85 per hour. Hours of work are Monday to Friday 9.00am to 5.00pm, 35hours per week. **Main purpose of role**: To provide hardware and software support to customers with ICT...
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Service Desk Advisor
1 week ago
Glasgow, United Kingdom Pertemps Network Group Full time**Job Description**: Our client, a highly respected public sector organisation based in Barrhead, immediately requires a Service Desk Advisor on a temporary basis. The salary for the role is £11.85 per hour. Hours of work are Monday to Friday 9.00am to 5.00pm, 35 hours per week. **Main purpose of role**: To provide hardware and software support to...
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Service Desk Coordinator
4 days ago
Glasgow, United Kingdom ECO REFRIGERATION LTD Full timeNO TIME WASTERS Due to continued growth we are expanding our office staff and are offering a permanent position based in our office for a service desk coordinator. Common duties but not limited to are: - Organise and arrange service calls to emergency call outs. - Converse with customers and keep them updated with the status of the job. - File and scan...