Service Desk Coordinator

5 days ago


Glasgow, United Kingdom ECO REFRIGERATION LTD Full time

NO TIME WASTERS

Due to continued growth we are expanding our office staff and are offering a permanent position based in our office for a service desk coordinator. Common duties but not limited to are:

- Organise and arrange service calls to emergency call outs.
- Converse with customers and keep them updated with the status of the job.
- File and scan service paperwork once completed correctly and make sure our system is up to date.
- General Admin.
- Cooperate and communicate with maintenance desk.

The best person for this role would be someone who posses these qualities:

- Good communication skills - both with customers and staff.
- Good organisational and timekeeping skills.
- Open to learning.
- General knowledge of IT skills.
- Experience preferred.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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