Service Desk Analyst

Description Service Desk Analyst Location: This role requires onsite presence at our Skypark office in Glasgow, UK.Some remote working available.Looking for an opportunity to make an impact?...

About the Role:As an IT Service Desk Analyst at Leidos, you will be responsible for handling customer inquiries, troubleshooting technical issues, and escalating complex problems to senior engineers. You will work closely with internal teams to resolve customer complaints and ensure high levels of customer satisfaction.

About the RoleAshurst is a leading global law firm with over 200 years of history. We are seeking a Technical Service Desk Analyst to join our IT team.As a Technical Service Desk Analyst, you will be responsible for providing technical support to staff across the firm, resolving IT incidents and service requests in a timely and structured manner.Key...

**Service Desk Analyst** **Job Location**:Glasgow, G2 **Job Type**: Permanent **Salary**:£25,000 - £30,000 DOE **Hours**: 37.5 hours per week - 8:30am - 5pm + free onsite parking We are working with a well-established Global Engineering company are currently looking to recruit for an enthusiastic and experienced Service Desk Analyst to provide both...

**-Service Desk Analyst** **-Permanent** **-Glasgow/Remote (Hybrid WFH/Office)** **-Salary £20-£25,000 Plus Benefits** Sanderson has been engaged with an ever-expanding and industry leading waste management service to support on an exciting opportunity based within there expanding service desk division. Our client has a track record of developing their...

**Service Desk Support Analyst** FPSG are proudly working in partnership with a large UK based professional organisation for their office in Glasgow. Due to the development within the organisation, we are looking to add an experienced Service Desk Support Analyst to the team. This will be a Monday to Friday position that is fully office based with a highly...

**Service Desk Team Leader - Technology Driven Business** **Glasgow/Remote** **£45,000 per annum** A technology driven business are looking for a Service Desk Team Leader due to continued growth. You will be joining a fast-paced service desk environment that is passionate about delivering excellent customer service, resolving customer issues and involvedin...

At Arnold Clark Group, we're seeking an experienced Digital Service Desk Analyst to join our team. Estimated salary is around £25,000 - £35,000 per annum.About the RoleWe deliver and support technical solutions across our business. As a Digital Service Desk Analyst, you'll provide first-line support to over 10,000 staff members across 180+ branches.You'll...

Job Description:We are seeking an experienced IT Service Desk Team Leader to join our team at Renewable Energy Systems. The ideal candidate will have a strong background in ITIL processes and be able to drive service excellence in a regional or global setting.About the Role:Lead, mentor, and motivate a team of local level 1 and 2 service desk...

**Job Summary**We are seeking a highly skilled Service Desk Analyst to join our 24x7 Service Management Centre in Kirkintilloch, Glasgow.This is a Fixed-term contract for 6 months, with a potential view to be made permanent.The successful candidate will work on a rotating shift pattern of 2 days on/2 nights on followed by 4 days off.

SPT Digital are continuing to evolve the Digital Services Team by recruiting an enthusiastic Digital Service Desk Lead during an exciting period of change within the team. We have over 200 products and systems that support a wide variety of services across SPT (inc Glasgow Subway, Buchanan Bus Station, ZoneCard and Subsidised Bus Services). This role will...

Discover a dynamic opportunity to work with In Technology Group, a leading Managed Service Provider since 2015. With the only Tier 3 data centre in Scotland under their belt, they've built a reputation for delivering top-notch services. As an energetic Second Line IT Service Desk Analyst, you'll join a team that thrives on innovation and continuous...

At our company, we prioritize our cloud platform to provide the best possible service to our clients. As a leader in the Managed Service Provider industry in Scotland, we operate the only Tier 3 data centre in the country.Job Title: IT Support Engineer (Glasgow)Location: Glasgow/OnsiteSalary Range:£24,000 - £30,000 per annumMain Responsibilities:Supporting...

Overview: Technologies, like people, work better when they work together. North offer a unique breadth and depth of expertise across the Internet of Things (IoT), networking and connectivity, and safety and security. Our smart integrated technology solutions transform the way your people, organisations and places work. Delivering through five UK regional...

Minimum Qualifications: Experience: 5-7 years in customer service technology, with Lead experience.Skills : Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education : High school diploma required; college degree preferred.Key Responsibilities: Supervise and Manage Team : Oversee...

**IT Service Desk Administrator Glasgow £25,000 + Benefits** Our client is a regional Law Firm who is now looking to recruit a IT Service Desk Administrator for their team. This is a great opportunity for someone that has 1-2 years experience in an IT service desk role and is looking to progress their career. **Key skills and experience required for this IT...

Under supervision by the System Administrator, the Security Analyst & Service Desk Administrator II is responsible for the implementation and day-to-day management and continual improvement of the information security management system and acts as the second point of contact for users needing IT Services. The role is to blend and operate an effective...

Service Desk Executive / Service Desk Administrator Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Circa £25,000 We are looking for a suitably experienced person for a Service Desk role with our client in Cumbernauld.In this role you would be supporting and maintaining customers and...

Job OverviewWe are seeking a skilled Service Desk Analyst to join our team in Glasgow, UK. The successful candidate will be responsible for delivering high-quality support services to our customers.The role requires onsite presence at our office in Glasgow, with some remote working available. We offer a collaborative culture, flexible working arrangements,...

**Advisor (Service Desk), UK remote** **Role purpose**: To ensure that our Global business customers that contact the Service Desk receive the best possible customer experience and quickest possible resolution of their query. Contact is multi-channel, multi-lingual and we strive to resolve customer queries at the first point of contact; 24hrs a day 7 days a...