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Patient Administrator

4 months ago

Coventry, United Kingdom Springhill Medical Centre Full time

Springhill Medical Centre have a permanent post available for a Patient Administrator covering at least 32 hours per week. Day and hours to be discussed at interview.

Medical Receptionists are the first point of contact for patients either face to face at reception or via the telephone dealing with patient enquires. You will provide a receptionist service and administrative support at the practice for management of appointments and maintenance of records.

**Responsibilities**:

- *Meeting and greeting patients
- Telephone reception and message service
- Documentation management
- Making appointments on the computer
- Filing and scanning clinic letters
- Ensuring patient confidentiality is maintained at all times
- Updating records
- Liaising with patients and members of the clinical team
- Issuing repeat prescriptions
- Patient related admin tasks.

Essential requirements
- *Previous reception and administrative experience
- Ability to working on your own initiative and in a team
- Available to work extra hours when required
- Excellent IT skills
- Professional
- First rate telephone manner
- Confident liaising with patients and members of the clinical team
- Highly organised
- Strong admin skills
- The ability to work under pressure.

Desirable
- Previous GP Surgery reception experience, experience using Emis clinical system.

Salary + Benefits
- Salary will depend on experience. You will also have access to the NHS Pension.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 32-35 per week

**Salary**: £10.00 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 25/02/2023
Reference ID: SPR004