Patient Support Officer
6 months ago
CRGPA JOB DESCRIPTION Priorities and initiating action as required: Pull/fill notes for Practices and update as necessary Hand completed repeat prescriptions to patients Play an active role in the co-ordination, and review of patient surveys e.g. Friends and Family Test Offer solutions and actively listen to patients to resolve issues. Chaperone during consultations as requested Check patients in on arrival at the surgery Check that all patients contact details are correct upon arrival Monitor flow of patients into consulting and treatment rooms Operations Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Deal with all general enquiries Collate patient data as directed Carry out a range of administration duties including word processing and data inputting duties as required (EMIS), fax, photocopy and post. Patient Registrations Process new patient registrations and change of patient details, using appropriate systems Ensure that up to date and comprehensive information is available at all times through liaison with other Team members Facilities Tidy doctors rooms and replenish supplies of forms on completion of sessions Keeping the reception area tidy and free from obstructions and clutter Keeping the reception well-stocked with stationery and other supplies Have a thorough knowledge of all practice procedures and work in accordance of approved protocols.
Ensure building security
- have a thorough knowledge of doors/ windows/alarm Other Tasks Participate in performance review meetings, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Undertake a variety of administrative duties to assist in the smooth running of the service including the provision of clerical support to clinical staff and other members of the ATP team, or any other duties as requested by line manager Contributing to the development and improvement of services to patients Play an active role in the induction/ training of new staff members Support with the delivery of other targeted services delivered by Coventry and Rugby GP Alliance
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Technical Support Officer
3 weeks ago
Coventry, United Kingdom Hays Business Support Full timeYour new company Due to the partnership between Hays and a local authority within the West Midlands, we are looking to recruit a Technical Support Officer to join the team. Your new role As a Technical Support Officer, you will be supporting the team by ensuring invoices are processed, and any purchase orders are raised. You will be responsible for...
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Operational Support Officer
2 days ago
Coventry, Coventry, United Kingdom Hays Business Support Full timeJob Title: Operational Support OfficerAbout the RoleThis is a full-time, temporary position based in Coventry with a salary of £45,000 per annum, plus 65+ holiday pay paid on a weekly basis. As a valued employee, you will have access to exclusive training and job opportunities within Local Authorities.Key Responsibilities:Process invoices and raise purchase...
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Receptionist - Patient Services
1 month ago
Coventry, Coventry, United Kingdom Longford Primary Care Centre Full timeJob SummaryThe Receptionist - Patient Services role at Longford Primary Care Centre is a dynamic and challenging opportunity to provide exceptional patient care and support to our team. As a key member of our front desk team, you will be responsible for ensuring that patients receive a high level of service, answering questions, and providing information on...
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Patient Advocate
2 months ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £28,000 - £35,000beBee Professionals in Coventry is seeking a compassionate Patient Advocate to provide exceptional patient care and support. Key responsibilities include:Assessing and monitoring patient health, administering medications and treatments as required.Collaborating with physicians and other healthcare professionals to develop patient care plans.Providing...
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Patient Advice And Liaison Service
3 weeks ago
Coventry, United Kingdom University Hospitals Coventry And Warwickshire Nhs Trust Full timeJob summary The Patient Advice and Liaison Service (PALS) provide a central and visible point of contact for any service user requiring information or advice about the Trust's services or on health related matters.Importantly, PALS provide confidential support and advice to service users who have concerns about the Trust's services or the care and treatment...
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Anaesthetics Support Officer
4 weeks ago
Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire Full timeJob TitleClinical Specialist - Anaesthetics SupportJob SummaryWe are seeking an experienced Clinical Specialist to join our team in the Catheter Laboratory. As an Anaesthetics Support Officer, you will be responsible for providing safe and effective anaesthesia services to our patients.About the RoleThis role is perfect for a motivated and experienced...
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Patient Advice and Liaison Service
6 months ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeThe Patient Advice and Liaison Service (PALS) provide a central and visible point of contact for any service user requiring information or advice about the Trust’s services or on health related matters. Importantly, PALS provide confidential support and advice to service users who have concerns about the Trust’s services or the care and treatment being...
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Patient Advice and Liaison Service
6 months ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeThe Patient Advice and Liaison Service (PALS) provide a central and visible point of contact for any service user requiring information or advice about the Trust’s services or on health related matters. Importantly, PALS provide confidential support and advice to service users who have concerns about the Trust’s services or the care and treatment being...
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Patient Experience Administration Specialist
8 months ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeThe Patient Experience Administration Specialist will provide comprehensive administration and project support to the Patient Insight and Involvement Team and the wider Patient Experience Team. Currently, the Team is looking for two Patient Experience Administration Specialists to join our Team. The Patient Experience Administration Specialist will provide...
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Patient Safety Manager
3 weeks ago
Coventry, United Kingdom University Hospitals Coventry And Warwickshire Nhs Trust Full timeJob summary An exciting opportunity has arisen for an individual to provide operational management of our patient safety and risk team in delivering a highly complex and dynamic patient safety agenda for the Trust .The successful post holders will be critical to the development and implementation of the Patient Safety Incident Response Framework (PSIRF) and...
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Protection Officer
6 months ago
Coventry, United Kingdom Carlisle Support Services Full time**Do You Want To Make A Difference? Would you like to be part of something interesting that challenges your capability?** Here at Carlisle Support Services we deliver on our promises through the work of our excellent staff and therefore, if you have the passion, a great work ethic and drive to become a part of our success, then come and join the exceptional...
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Patient Flow Coordinator
6 months ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeAn extremely exciting opportunity has arisen for a Patient Flow Coordinator to support the new and transformational One Coventry Integrated Team (OCIT) service. The trust along with Coventry City Council and Coventry and Warwickshire Partnership Trust have designed and developed 3 Local Integrated Teams (LITs) across the city of Coventry which are supported...
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Patient Care Coordinator
2 days ago
Coventry, Coventry, United Kingdom Donard Recruitment Ltd Full timeAbout This OpportunityAre you a motivated and forward-thinking Healthcare Professional looking for a new challenge? Do you have a passion for delivering high-quality patient care?">Job DescriptionWe are seeking a Patient Care Coordinator to join our team. In this role, you will be responsible for coordinating patient care across multiple settings, working...
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Security Officer
2 days ago
Coventry, Coventry, United Kingdom Carlisle Support Service Full timeAbout the RoleWe are seeking a highly skilled and dedicated Security Officer to join our team at Carlisle Support Service. As a key member of our protection services, you will be responsible for ensuring the safety and security of our staff and students.
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Patient Contact Agent
3 weeks ago
Coventry, United Kingdom University Hospitals Coventry And Warwickshire Nhs Trust Full timeJob summary As a Patient Contact Agent, you will enjoy working directly with patients and/or customers to resolve their queries and recognise the importance of first class communication skills to achieve customer satisfaction.The primary objective is to provide:o Excellent customer serviceo Effective and timely resolution of queries To support the Trust in...
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Failsafe Officers
8 months ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeThe Failsafe Officer (FO) will support the Ophthalmology service and ensure patients are managed within the guideline timescales. The post of Failsafe Officer will provide the interface between clinicians, supporting staff and patients to manage and develop the overall patient pathway. Oversee the day to day management plans for patients through liaison...
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Office Administrator
6 months ago
Coventry, United Kingdom Event Support Team Full time**Job Role: Business Administrator** **Location: Head Office, Coventry** **Salary**: Depending on experience Contract Type: Part Time - 16 hours a week Event Support Team is a leading Events Company who manages an event from the planning stage to the implementation of the big day. We specialise in car park and traffic management with our in house built...
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Patient Contact Agent
3 weeks ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary As a Patient Contact Agent, you will enjoy working directly with patients and/or customers to resolve their queries and recognise the importance of first class communication skills to achieve customer satisfaction. The primary objective is to provide:o Excellent customer serviceo Effective and timely resolution of queries To support the...
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Liaison Officer
7 months ago
Coventry, United Kingdom Newark and Sherwood Community Voluntary Service Full timeJob description After gaining additional funding we are seeking to appoint a part-time Liaison Officer to support individuals who are recognised as being in the last year of life and those important to them. As part of the team, you will be devoted to: - Achieving the optimum quality of life for patients and their families facing a terminal illness -...
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Neurodevelopmental Service Patient Flow Coordinator
6 months ago
Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full timePatient Flow Coordinator - Band 5 All Age Neurodevelopmental Service Part Time, fixed term 12 months contract The Warwickshire Preschool Service is a multi disciplinary team working with individuals across the life span providing assessment, diagnosis and interventions for individuals with Neurodevelopmental Disorders such as Autism and Attention Deficit...