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Support Officer
2 months ago
The Support Officer (Patient Safety & Risk) will provide administrative support for the Patient Safety & Risk Team within the Quality Department, ensuring compliance with departmental, Trust, and national standards, policies, and procedures.
Main Duties- Assist with the administration and delivery of patient safety and risk activities, including incident reporting, patient safety investigations, patient safety alerts, and risk management.
- Support the patient safety and risk team in developing administrative operational systems, processes, and policy to support program delivery.
- Provide advice and guidance to health and other professionals for enquiries directed to the patient safety & risk team.
- Liaise with Trust staff to ensure engagement with and delivery of patient safety & risk activities.
University Hospitals Coventry and Warwickshire NHS Trust is a leading teaching Trust in the UK, rated as good by the Care Quality Commission. We are proud of our employees across our hospital sites, with high-quality patient care at the heart of everything we do.
Job Responsibilities- Facilitate internal communication processes in relation to patient safety and risk, ensuring all enquiries are effectively managed and resolved within a prompt timescale.
- Liaise and communicate with stakeholders to enable the delivery of a timely and comprehensive patient safety & risk program.
- Provide high-level administrative support to the patient safety and risk team, including incident reporting, investigations, alerts, data collection, analysis, report preparation, and dissemination of outcomes.
- Develop and sustain systems and processes to monitor and measure assurance against external standards pertinent to the role and functions of the team.
Please see attached job description for further details.
