Chemotherapy Scheduler

7 months ago


Manchester, United Kingdom The Christie NHS Foundation Trust Full time

The Chemotherapy team require a scheduler to work as part of our existing team to schedule patients receiving Systemic anti-cancer treatments. The post holder will be expected to work as part of a very busy team, spending time in out
- patient clinics and covering other administration roles including reception.

The post holder will require excellent communication skills and be able to work as part of a team but also be able to manage your own workload. The role requires considerable amount of computer work using a few of the trusts systems. A good knowledge of these information systems would be an advantage, although training will be given.

The post holder’s role will include the booking of patients SACT treatment, and booking Outpatients appointments, communicating with patients and relatives both face to face and on the phone, ensuring patients receive their appointments in a timely manner. Other administration skills will be required.

The role requires the individual to meet deadlines for appointments and targets, to communicate well with all members of the multidisciplinary team, patients, and their relatives and to act in a professional, courteous manor at all times.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

DUTIES AND RESPONSIBILITIES

The scheduling of patients SACT treatment, and Outpatients appointments, communicating with patients and relatives both face to face and on the phone, ensuring patients receive their appointments in a timely manner. Other administration skills will be required.

It requires the individual to meet deadlines for appointments and targets, to communicate well with all members of the multidisciplinary team, patients, and their relatives and to act in a professional, courteous manor at all times.

KEY ROLE DIMENSIONS

Communication & Relationship Skills
- Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format
- Communicate complex information about chemotherapy appointment schedules to patients
- Communicate with patients who may be anxious, angry or upset
- Exchange relevant information with GPs and other health professionals
- Deal compassionately with distressing situations
- Liaise with other members of staff regarding case notes and patient visits
- Maintain patient confidentiality at all times

Analytical & Judgmental Skills
- Resolve issues arising in own role, such as cancellation of patient appointments and missing patient notes
- Use own initiative to liaise with clinical staff where necessary regarding patient queries
- Use patient information systems to assist patients and staff with solving issues
- Assess patients’ demographic details and alert management if they do not reach eligibility criteria for treatment in the NHS

Planning & Organizational Skills
- Plan for patient admissions, appointments, and discharge
- Clinic preparation to ensure that all clinical notes and forms are present
- Make alterations to clinic structure to accommodate arrival of unexpected patients
- Use the Iqemo scheduling system to book patients for treatment.
- Re-arrange clinics to accommodate staff absence
- Ensure that annual leave does not occur at the same time as colleagues
- Provide cover for colleagues across the Division and at other trusts who deliver chemotherapy activity in times of sickness and annual leave - therefore will be familiar with systems and processes in all areas.

Physical Skills

Work in patient information system, requiring standard keyboard skills

Use office equipment including PCs, fax machine, and phones

Responsibility Patient/Client Care
- Provide comprehensive advice to patients/relatives regarding appointments
- Signpost patients to other areas of hospital

Responsibility Policy & Service Development
- Follow all relevant policy and legislation
- Work collaboratively with colleagues to ensure policies are adhered to

Responsibility Financial & Physical Resources
- Handle financial donations, frequently made by patients visiting the unit
- Ensure that office supplies are adequate, ordered and obtained for the smooth running of the unit

Responsibility Hum


  • Chemotherapy Scheduler

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    The Chemotherapy team require a scheduler to work as part of our existing team to schedule patients receiving Systemic anti-cancer treatments. The post holder will be expected to work as part of a very busy team, spending time in out - patient clinics and covering other administration roles including reception. The post holder will require excellent...

  • Chemotherapy Scheduler

    7 months ago


    Manchester, United Kingdom The Christie NHS FT Full time

    Re-arrange clinics to accommodate staff absence Ensure that annual leave does not occur at the same time as colleagues Provide cover for colleagues across the Division and at other trusts who deliver chemotherapy activity in times of sickness and annual leave therefore will be familiar with systems and processes in all areas. Physical Skills Work in patient...

  • Chemotherapy Scheduler

    9 months ago


    Manchester, United Kingdom The Christie NHS FT Full time

    The main purpose of the role is to facilitate the efficient running of the unit by receiving patients onto the unit, ensuring all patients are checked in and out and that future appointments are booked. The post holder will also assist the medical and nursing teams with clerical tasks. All aspects of administration will be conducted according to Standard...


  • Manchester, United Kingdom The Christie NHS FT Full time

    KEY ROLE DIMENSIONS Communication and Relationship Skills Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format Communicate complex information about chemotherapy appointment schedules to patients Communicate with patients who may be anxious, angry or upset Exchange relevant information...

  • Haematology Scheduler

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    The Haematology and Transplant Day Unit is looking to recruit a highly motivated, energetic and efficient team player to join the Haematology Directorate. The post holder will have the ability to work on their own initiative and be able to prioritise their own workload. The main purpose of the role is to support the efficient running of the Haematology...


  • Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    A 15-18 month apprenticeship agreement developing into a permanent role on successful completion. Band 3 - Annex 21. £20,319 throughout the 15-18 month period. Providing successful completion of the apprenticeship, permanent appointment to Band 3 £22,816 - £24, 336 pay scale. An exciting opportunity has arisen for an enthusiastic individual to embark on...

  • Scheduler H&tdu(Ra)

    2 days ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    The Haematology & Transplant Day Unit is looking for an enthusiastic individual to fill this role. The main purpose of the role is to support the efficient running of the Haematology admin team. The post holder will also assist the medical and nursing teams with clerical tasks such as tracking of notes and ensuring clinics are properly prepared You will be...

  • Sister

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    Ward 2 is a short stay unit which is open from Monday to Saturday and closed on Sundays. We predominantly care for patient who are receiving planned chemotherapy and/or are undergoing minor procedures that require an overnight stay. - Assess, plan, implement and evaluate care for patients undergoing chemotherapy and a diverse range of minor procedures. Act...

  • Junior Oncology Fellow

    6 months ago


    Manchester, United Kingdom The Christie NHS FT Full time

    The JOF will join the existing Palatine ward TYA and Haematology clinical teams to support the both services in ensuring that all patients on the 31 bedded-ward have robust daily clinical cover. Existing ward teams include 2 Haematology ST doctors, 1 TYA Oncology Senior clinical fellow, and 3 x ward-based IMTs. The Haematology service is supported by an...

  • Support Secretary

    8 months ago


    Manchester, United Kingdom The Christie NHS FT Full time

    Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that office instructions are followed/ referred to the PA/Medical Secretary as appropriate Ensure accurate input of patient details when entering data on to information databases and Patient Administration System (Medway), including...

  • Support Secretary

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    An exciting opportunity has arisen for an experienced Support Secretary to join the Psycho-Oncology department. The successful Support Secretary will provide a comprehensive and effective secretarial support service to the directorates’ secretarial teams, ensuring secretarial duties are carried out to a high standard in order to meet patient needs and to...

  • Oncology Administrator

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    We are currently looking for an enthusiastic, motivated individual to join our team at the Christie at Macclesfield on a full-time basis (37.5 hours per week). This role includes providing a comprehensive and efficient administrative support service including collation, input and analysis of relevant patient data. Working on his/her own initiative when...


  • Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    The Christie NHS Foundation Trust is seeking a highly skilled Critical Care Nurse Specialist to join our esteemed cancer unit, dedicated to delivering exceptional patient outcomes and experiences. Our CCU is one of only two level 3 critical care facilities in the UK exclusively catering to cancer patients.Main ResponsibilitiesWith a minimum of three years'...


  • Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    We are currently looking for an enthusiastic, motivated individual to join our team at the Christie at Macclesfield on a full-time basis (37.5 hours per week) for a period of 12 months to support maternity cover. This role includes providing a comprehensive and efficient administrative support service including collation, input and analysis of relevant...


  • Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    An exciting opportunity to work with the cell therapy team, supporting the co-ordination of related and unrelated donor work up for cell collection has arisen through an increase in donor activity within the Cellular Therapy Program at The Christie The donor service coordinates and reviews more than 80 donors per year, but this will significantly increase...


  • Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    We are currently looking to recruit enthusiastic, highly motivated Band 2 admin clerical assistant within the Systemic Anti-Cancer Therapy (SACT) Services. We are a forward-thinking team who provide excellent patient care. We provide extensive staff support and value staff for the individual qualities that they can bring to our service. We understand that...


  • Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    We are currently looking to recruit enthusiastic, highly motivated Band 2 admin clerical assistant within the Systemic Anti-Cancer Therapy (SACT) Services. We are a forward-thinking team who provide excellent patient care. We provide extensive staff support and value staff for the individual qualities that they can bring to our service. We understand that...

  • Medical Secretary

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    An exciting opportunity has arisen for an experienced Medical Secretary/Personal Assistant to join the Haematology Oncology team. You will provide full secretarial and PA support to the Consultant(s) and their team, ensuring a satisfactory standard of secretarial duties are maintained and deadlines are met. Maintain a high standard of service to meet...

  • Medical Secretary

    7 months ago


    Manchester, United Kingdom The Christie NHS FT Full time

    DUTIES AND RESPONSIBILITIES Liaise closely with all Consultants in your area of responsibility to provide a full secretarial service, including typing, dealing with queries from patients, relatives and colleagues from within and outside the Trust, scanning and maintaining case notes. Diary management for the consultant/s Provide secretarial service to the...


  • Manchester, United Kingdom The Christie NHS FT Full time

    About UsThe Christie NHS FT is one of Europe's leading cancer centres, treating over 60,000 patients a year. We provide radiotherapy, chemotherapy, highly specialist surgery for complex and rare cancer, and a wide range of support and diagnostic services. Our international reputation for research and innovation has led to breakthroughs for over 100 years.We...