Haematology Scheduler

7 months ago

Manchester, United Kingdom The Christie NHS Foundation Trust Full time

The Haematology and Transplant Day Unit is looking to recruit a highly motivated, energetic and efficient team player to join the Haematology Directorate.

The post holder will have the ability to work on their own initiative and be able to prioritise their own workload. The main purpose of the role is to support the efficient running of the Haematology Administrative team.

The post holder will also assist the Medical and Nursing teams with clerical tasks such ensuring clinics are properly prepared and scheduling appointments.

The post holder will be well organised, have a pleasant and approachable manner, be proactive, able to use there initiative and able to work well is a busy, fast paced environment. Good communication and IT skills are essential.

We would ideally like the post holder to work Tuesday to Friday with working hours of 11am until 4pm, however, there is some flexibility offered.

See Detailed job description and main responsibilities
See Detailed job description and main responsibilities

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

**DUTIES AND RESPONSIBILITIES**:
Use the scheduling system to plan patients’ day case admissions, working closely with the Ward Manager about capacity to ensure efficient flow of patients within the department
Manage booking requests from across the Trust for blood transfusions, using the scheduling system to ensure numbers of bookings are in line with staffing numbers.
Liaising with the coding department to ensure accurate recording and coding of procedures undertaken on the unit
General reception duties including greeting patients, booking patients into clinics and outcoming appointments
Add to waiting lists for day case investigations taking instruction from a booking form
Adhere to all written instructions on the clinic proformas with regard to scheduling and booking of appointments.
Manage the booking of bone density scans ensuring that diagnostic waiting targets are not breached.
To work closely with the Ward Manager to ensure good channels of communication with patients with regards to their planned day case
Communicate compassionately with patients who may be anxious, angry or upset, ensuring confidentiality at all times
Provide comprehensive advice to patients regarding follow up appointment
Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services.

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