Wellbeing Administrator

3 months ago


Brighton, United Kingdom Sussex Partnership NHS FoundationTrust Full time

Job overview

Led by Sussex Partnership NHS Foundation Trust (SPFT) and in partnership with YMCA DownsLink Group and Southdown, the Brighton and Hove Wellbeing Service provides support to children, young people and adults with mild to moderate mental health needs. We offer a variety of support and psychological therapies to the community of Brighton and Hove. Our interventions are diverse and evidence based, ranging from guided self-help and face-to-face or telephone support to workshop and group courses. We work closely with our Service User Steering Group to refine and improve the services that we offer.

Our wonderful team are based right opposite Preston Park in Brighton with some fantastic office facilities to enjoy.

To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID.

Main duties of the job

We are recruiting a Wellbeing Team Administrator with a desire to make a difference, to work hard and to further their knowledge, skill and experience in a supportive and progressive environment.

Your focus in this role will be to provide a comprehensive range of administrative services to the Brighton & Hove Wellbeing Service.

You will need to be;
- able to consistently deliver a patient-focused service, which promotes good customer service and effective working relationships.
- highly organised and focused with good attention to detail
- able to respond sensitively to phone calls from people who may be distressed or angry
- IT literate ideally with experience of using customer/clinical databases

Working for your organisation

As a mental health trust Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do. We can offer you:

- The opportunity to work in a new and exciting collaboration and to help us forge our path
- Access to numerous wellbeing and support programmes, run by our internal wellbeing team
- Excellent supervision programmes, with ongoing opportunities for training and development
- Access to a host of discount schemes (including gyms, shopping, restaurants and cars)
- A position within a trust rated as ‘Outstanding’ for caring and ‘Good’ overall by the CQC
- This role is based in the vibrant and diverse seaside city of Brighton & Hove

Detailed job description and main responsibilities

In order to be a successful Wellbeing Administrator, you will have:

- Experience of carrying out administrative duties
- An ability to work on your own initiative and to deal with conflicting demands in a busy office environment
- An ability to deal with emotionally sensitive and challenging material
- Flexibility to work shifts covering our opening times of Monday-Friday, 8am-6pm

See attached Job Description and Person Specification for full details.

This position requires working hours to be split over Monday - Friday, 8am-6pm, on a shift-basiswith the potential for some Saturday working. Part time or full-time hours will be considered (preference is for a minimum of 30 hours a week).

We are happy to arrange informal visits or arrange a time to discuss this opportunity further.

Interviews

We will be conducting all interviews face-to-face at our office: 177 Preston Road. If you are invited to interview and would prefer to have it over video then please let us know at the earliest opportunity.



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