Banking Administrator

5 months ago


Fleet, United Kingdom CHL Mortgages Full time

**Description**:
Ideally, we would look for someone with previous experience in a UK based financial services role, accounts environment or from a banking background. We are looking for someone who can come on board and with some training, develop with the business and with the team.

**Key Responsibilities**:

- Correctly allocate payments received adhering to department procedures
- Reconciling accounts for closure, ensuring full monies owed are received.
- Provide prompt and accurate responses to internal and external customers
- Act with integrity, due skill, care and diligence in all dealings with customers and 3rd parties
- Carry out all associated administrative tasks in line with department procedures
- Liaise with other departments within the Company to ensure optimum service for the customer and to minimise risk for the Company.
- Demonstrate flexibility and adapt to changing priorities.
- Evaluate the current work processes and procedures and look for improvements
- Adhere to all 3rd party servicing agreements and SLAs, to avoid financial penalties.
- Observe proper standards of market conduct

**Skills Knowledge and Expertise**:

- You will have strong administration skills
- Have experience of working within a Banking or accounts department
- Be driven to provide an excellent level of customer service
- Have previous experience of dealing directly with customers, both over the telephone and by written correspondence.
- You will be self-motivated and focused to achieve results with the ability to work successfully within a busy team

**Benefits**:

- 25 days holiday per annum
- Up to 15% annual discretionary bonus based on performance.
- Company pension scheme - up to 9% company contribution
- 1 x Paid charity days.
- Long service awards and extra holiday
- Healthcare cash plan
- Life assurance cover x 4
- Online discounts and gym memberships
- Enhanced paternity and maternity pay
- Access to Smart Hive by Bravo Benefits giving you full access to all your benefits + additional discounts.

**About CHL Mortgages**:
CHL Group provides bespoke third-party loan servicing solutions for a variety of asset classes across the UK. The CHL Group consists of 3 companies, CHL Mortgages, CHL Mortgages for Intermediaries and Landmark Mortgages. We have vast experience in the UK mortgage market encompassing a range of services. We currently service c.30,000 of mortgage assets on behalf of third-party clients and manage several standby contracts for mortgage and bridging finance clients.

Founded in 1990 CHL Group has grown to over 180 colleagues with offices in Fleet, Hampshire and Skipton, Yorkshire. We have grown to become one of the market leaders in specialist mortgages and the Buy-to-Let markets.

We are always on the lookout for talented, dedicated and motivated colleagues to drive the business forward and provide the best outcomes for our clients, investors and customers. We provide an excellent benefit package, competitive salary and excellent work environments where colleagues can learn, develop and progress


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