Sales Administrator

5 months ago

Fleet, United Kingdom Fleet Mortgages Full time

**Job Title**: Sales Administrator

**Location**: Fleet, Hampshire

**About Fleet Mortgages**

Fleet Mortgages is a major player in the specialist Buy to Let Mortgage market. Due to rapid new business growth, we are looking for a Sales Administrator to join our Sales Team in Fleet, Hampshire.

**Job Purpose**

To provide technical expertise to our intermediary partners and support the sales process through administrative duties and answering and managing our front-line telephone enquiries.

To promote Fleet Mortgages and provide expert knowledge on products, lending criteria and technical expertise to our intermediary partners.

**Dimensions**
- Reports to the Sales Manager
- Develops and maintains relationships with internal contacts and departments
- Provides support to Business Development Managers
- Works within a team of Telephone and Field BDMs and other Sales Administrators

**Key Outputs & Responsibilities**
- Provide technical expertise to intermediaries on Fleet Mortgages’ products and underwriting criteria and technical IT support to intermediaries and problem solve intermediary portal issues
- Maintain the intermediary database and set up new companies ensuring processes for distribution routes are followed
- Liaise with Operations for pre and post-sale queries
- Work collaboratively with all areas of the business
- Take responsibility for regularly updating own knowledge on company products, processes and procedures to provide the best information at all times
- Understand and keep up to date on Fleet Mortgages’ competitor’s products
- Act in a compliant manner always in line with regulatory guidelines
- Support team members across sales and the whole business to meet service standards and achieve results

**Qualifications and Experience**
- Previous experience working in the Mortgage or Financial Services industry would be an advantage, but not essential
- Proven sales experience in either a face to face or telephone-based environment would be an advantage
- Excellent communication skills, both written and verbal, is essential
- Enthusiastic, flexible and keen to learn and build a career in Financial Services
- PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook
- CeMAP, or willingness to study for CeMAP, would be an advantage, but not essential

**What we can offer you**
- 11% non-contributory pension scheme
- 25 days annual leave plus bank holidays
- Annual leave buying scheme
- Bonus scheme
- Private Medical Insurance
- Life Assurance
- Income Protection Scheme
- Paid time off to volunteer
- Enhanced Maternity and Paternity pay
- Electric Vehicle Salary Sacrifice Scheme
- Opportunity to gain formally recognised industry qualifications

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