![CHANNEL ALT LTD](https://media.trabajo.org/img/noimg.jpg)
Call Centre Operator
2 weeks ago
**Responsibilities**:
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information to customers regarding products or services
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers where appropriate
- Maintain a high level of phone etiquette at all times
**Requirements**:
- Proficient in English
- Strong communication skills with the ability to articulate information clearly
- Excellent analytical skills to understand customer needs and provide appropriate solutions
- Experience in data entry is advantageous
- Ability to upsell products or services effectively
**Job Types**: Full-time, Permanent
Pay: From £25,904.19 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 29/05/2024
-
Call Centre Operator
2 weeks ago
Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full time**Key Responsibilities**: - Answer incoming calls from customers to provide assistance, resolve issues, and answer inquiries about products and services. - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. - Assist with order processing, account updates, and other customer service tasks as needed. - Follow call...
-
Inbound Call Centre Operator
2 weeks ago
Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full timeWe are currently seeking a Inbound Call Centre Operator to join our team. As an Inbound Call Centre Operator, you will be the first point of contact for customers, providing excellent service and resolving queries over the phone. **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner - Provide accurate information...
-
Call Centre Operator
2 weeks ago
Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full time**Duties**: - Answer incoming calls and respond to customer inquiries - Make outbound calls to potential customers - Conduct data entry and maintain customer records - Analyse customer needs to offer solutions and upsell products or services - Communicate effectively in English - Utilise phone etiquette to ensure quality service...
-
Call Centre Representative
2 weeks ago
Edinburgh, United Kingdom Channel Centre Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries or issues over the phone. This is a fast-paced and dynamic role that requires excellent communication skills and the ability to...
-
Call Centre Operator
2 weeks ago
Edinburgh, United Kingdom CHANNEL ALT LTD Full time**Duties**: - Handle inbound and outbound calls in a professional manner - Provide exceptional customer service by addressing inquiries and resolving issues promptly - Upsell products or services to customers as required - Conduct data entry accurately and efficiently - Maintain phone etiquette standards at all times **Requirements**: - Proficiency in...
-
Call Centre Controller
4 weeks ago
Edinburgh, United Kingdom Seven Sevens Cars Ltd Full timeFull-time Call Centre Controller positions available to join our busy 24/7 call centre in Edinburgh. Job Requirements/Responsibilities: - Experience in taxi industry with previous dispatch/control role in taxi call centre - Proficient in workings and control of taxi booking system - Management of workload and dispatching of jobs to drivers - Effective...
-
Inbound Call Centre Operator
5 days ago
Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full timeWe are seeking a dedicated and customer-focused Inbound Call Centre Operator to join our team. In this role, you will be the first point of contact for our customers, providing assistance and resolving inquiries with efficiency and professionalism. **Key Responsibilities**: - Answer incoming calls from customers promptly and courteously. - Provide accurate...
-
Call Centre Controller
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Seven Sevens Cars Ltd Full timeFull-time Call Centre Controller positions available to join our busy 24/7 call centre in Edinburgh.Job Requirements/Responsibilities: Experience in taxi industry with previous dispatch/control role in taxi call centre Proficient in workings and control of taxi booking system Management of workload and dispatching of jobs to drivers Effective Communication...
-
Inbound Call Centre Operator
1 week ago
Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full time**Duties**: - Handle inbound and outbound calls professionally - Provide exceptional customer service to clients - Upsell products or services where appropriate - Perform accurate data entry and maintain customer records - Analyse customer needs to offer tailored solutions **Requirements**: - Strong communication skills with a polite and friendly...
-
Call Centre Operator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom CHANNEL ALT LTD Full timeDuties: Handle inbound and outbound calls in a professional manner Provide exceptional customer service by addressing inquiries and resolving issues promptly Upsell products or services to customers as required Conduct data entry accurately and efficiently Maintain phone etiquette standards at all timesRequirements: Proficiency in English is essential Strong...
-
Call Centre Executive
1 week ago
Edinburgh, United Kingdom Communications and Solutions Partners Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing excellent customer service and resolving inquiries or issues over the phone. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and...
-
Nightshift Call Centre Staff
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Seven Seven Cars Ltd Full timeExperienced call centre staff required to join our busy call centre to train as taxi controllers/ dispatch operatives. Taking calls from the public and creating bookings. Taking calls from drivers and resolving queries Problem solving ensuring journeys are serviced Dispatching jobs to drivers Allocating work and liaising with contract holders Supervision of...
-
Call Centre Agent
2 weeks ago
Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full time**Responsibilities**: - Answer incoming calls and respond to customer queries - Make outbound calls to follow up on customer inquiries - Provide information about products or services - Upsell products or services to customers where appropriate - Conduct data entry tasks accurately and efficiently - Maintain phone etiquette standards at all...
-
Call Centre Executive
5 days ago
Edinburgh, United Kingdom Communications and Solutions Partners Group Full timeWe are currently seeking a Call Centre Representative to join our team. As a Call Centre Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and timely...
-
Call Centre Agent
4 weeks ago
Edinburgh, United Kingdom Seven Sevens Cars Ltd Full timePart Time Call Centre Agent positions available to join our busy 247 call centre in Edinburgh. - Taking calls from the public using friendly, clear, telephone etiquette - Creating taxi bookings ensuring accuracy in information - Managing bookings confidently using our taxi booking system - Logging feedback information in a professional and empathetic...
-
Call Centre Assistant
6 days ago
Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full time**Duties**: - Answer incoming calls from customers promptly and professionally - Provide accurate information and assistance to customers - Upsell products or services where appropriate - Conduct data entry tasks accurately and efficiently - Analyse customer needs to offer tailored solutions - Utilise phone etiquette to ensure positive customer...
-
Call Centre Advisor
1 month ago
Edinburgh, United Kingdom Adecco UK Full timeLocation Edinburgh, City Of Edinburgh Salary £12.22/Hourly Job type Full-time Industry Call Centre and Customer Service External Reference 75717 Category HR, Sales and Management - Call Centre Supervisor Contact/ Call centre Advisor Edinburgh - Hybrid 6 months £12.22 per hour PAYE Do you thrive in fast-paced environments and love...
-
Call Centre Representative
3 weeks ago
Edinburgh, United Kingdom ALPHAATOMIC LTD Full time**Call Centre Representative** We are looking for a Call Centre Representative to join our team! **Duties**: - Handle inbound and outbound customer calls in a professional and courteous manner - Provide accurate and timely information to customers regarding products, services, and policies - Assist customers with placing orders, resolving issues, and...
-
Call Centre Operator
3 weeks ago
Edinburgh, United Kingdom CSP U.K. LTD Full timeWe are currently seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling incoming and outgoing calls, providing excellent customer service, and assisting customers with their inquiries and concerns. This is a full-time position based in our call center in...
-
Call Centre Advisor
1 month ago
Edinburgh, United Kingdom Adecco Full timeContact/ Call centre Advisor Edinburgh - Hybrid6 months £12.22 per hour PAYEDo you thrive in fast-paced environments and love connecting with people? Become a Call Centre Advisor with and turn your communication skills into a rewarding career!My high-profile banking client have an exciting opportunity for multiple Contact/ Call centre advisors to join their...