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Call Centre Assistant

3 months ago

Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full time

**Duties**:

- Answer incoming calls from customers promptly and professionally
- Provide accurate information and assistance to customers
- Upsell products or services where appropriate
- Conduct data entry tasks accurately and efficiently
- Analyse customer needs to offer tailored solutions
- Utilise phone etiquette to ensure positive customer interactions

**Experience**:

- Previous experience in a call centre or customer service role is advantageous
- Strong communication skills with the ability to articulate information clearly
- Experience with data entry tasks is preferred

Join our team as a Call Centre Representative and be part of a dynamic environment where your communication skills and customer service expertise will shine.

Pay: From £24,633.00 per year

**Benefits**:

- Additional leave
- Company events
- On-site parking
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Edinburgh, EH12 9DT: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/07/2024