Inbound Call Centre Operator

6 days ago


Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full time

**Duties**:

- Handle inbound and outbound calls professionally
- Provide exceptional customer service to clients
- Upsell products or services where appropriate
- Perform accurate data entry and maintain customer records
- Analyse customer needs to offer tailored solutions

**Requirements**:

- Strong communication skills with a polite and friendly telephone manner
- Ability to multitask and work efficiently in a fast-paced environment
- Excellent data entry skills with high accuracy
- Prior experience in a call centre or customer service role is advantageous

Join our team as a Call Centre Representative and be part of a dynamic work environment where your communication skills and language abilities will be valued.

Pay: From £24,764.00 per year

**Benefits**:

- Additional leave
- Company events
- On-site parking
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/07/2024



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