Current jobs related to Inbound Call Centre Operator - Edinburgh - HOLLOW ADVISORY LTD

  • Inbound Call Centre Advisor

    3 months ago

    Edinburgh, United Kingdom Raven Marketing Full time

    **About us** Raven Marketing is a small business in Edinburgh. We are professional, challenging and autonomous. Our work environment includes: - Modern office setting - Company perks - International workforce - Relaxed atmosphere - On-the-job training **Duties**: - First point of contact for all calls coming into the Walthamstow Office call centre. - To...

  • Call Centre Controller

    4 months ago

    Edinburgh, United Kingdom Seven Sevens Cars Ltd Full time

    Full-time Call Centre Controller positions available to join our busy 24/7 call centre in Edinburgh. Job Requirements/Responsibilities: - Experience in taxi industry with previous dispatch/control role in taxi call centre - Proficient in workings and control of taxi booking system - Management of workload and dispatching of jobs to drivers - Effective...

  • Call Centre Agent

    4 months ago

    Edinburgh, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Edinburgh. We are professional, innovative and supportive. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - International workforce **Position: Call Center Agent** The Outbound Call Center Representative will be responsible for handling inbound...

  • Call Centre Agent

    4 months ago

    Edinburgh, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Edinburgh. We are professional, innovative and supportive. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - International workforce **Position: Call Center Agent** The Outbound Call Center Representative will be responsible for handling inbound...

  • Call Centre Agent

    3 months ago

    Edinburgh, United Kingdom ETMAD Full time

    **Job Title: Call Center Agent** **Company: ETMAD** **Location: Edinburgh** **Key Responsibilities**: - Handle a high volume of inbound and outbound calls efficiently and courteously - Respond to customer inquiries and provide accurate information about our products and services - Resolve customer complaints and issues promptly, escalating when...

  • Call Centre Agent

    4 months ago

    Edinburgh, United Kingdom Seven Sevens Cars Ltd Full time

    Part Time Call Centre Agent positions available to join our busy 247 call centre in Edinburgh. - Taking calls from the public using friendly, clear, telephone etiquette - Creating taxi bookings ensuring accuracy in information - Managing bookings confidently using our taxi booking system - Logging feedback information in a professional and empathetic...

  • Contact / Call Centre Advisor

    2 months ago

    Edinburgh, United Kingdom Pontoon Full time

    Contact/ Call centre Advisor Edinburgh 12 months £12.22 per hour PAYE My high-profile banking client are recruiting for multiple Contact/ Call centre advisor. The role is a Hybrid role which will require the candidate to work on site 3 days a week and 2 days from home, working normal office hours 9-5. The role will be for a 12-month contracting...

  • Contact / Call Centre Advisor

    1 month ago

    Edinburgh, United Kingdom Pontoon Full time

    Contact/ Call centre AdvisorEdinburgh 12 months£12.22 per hour PAYEMy high-profile banking client are recruiting for multiple Contact/ Call centre advisor. The role is a Hybrid role which will require the candidate to work on site 3 days a week and 2 days from home, working normal office hours 9-5. The role will be for a 12-month contracting...

  • Head of Inbound Marketing Strategy

    2 hours ago

    Edinburgh, Edinburgh, United Kingdom Attacat Full time

    Job Title: Head of Inbound MarketingAbout the Role:We are seeking an experienced Inbound Marketing Manager to join our team at Attacat. As a key member of our marketing team, you will be responsible for driving our clients' inbound marketing efforts while nurturing and coaching clients and less experienced team members to adopt the inbound approach.Key...

  • Hearcare Call Centre Assistant

    4 months ago

    Edinburgh, United Kingdom Specsavers Full time

    **Call Centre Assistant** **Location: Edinburgh, Morningside + Cameron Toll** **(This role would consist of working over both stores)** **Hours: Full time only - 40 hours - No sunday working** **Salary: £22,000 + Bonus** **Perks: Specsavers perks and friends and family discount (after probation)** **Training provided** At Specsavers, our Call Centre...

  • Hearcare Call Centre Assistant

    3 months ago

    Edinburgh, United Kingdom Specsavers Full time

    **Call Centre Assistant** **Location: Edinburgh, Morningside + Cameron Toll** **(This role would consist of working over both stores)** **Hours: Full time only - 40 hours - No sunday working** **Salary: £22,000 + Bonus** **Perks: Specsavers perks and friends and family discount (after probation)** **Training provided** At Specsavers, our Call Centre...

  • Call Centre Complaints Handler

    4 months ago

    Edinburgh, United Kingdom Trip.com Full time

    **About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **Introduction** **Key Roles...

  • Call Centre Agent

    4 months ago

    Edinburgh, United Kingdom City Cabs Full time

    Full Time nightshift Taxi dispatchers required! Come join Edinburgh’s longest running, most successful, and largest Taxi company. City Cabs are looking for Taxi dispatchers to join our busy team in our call centre. As the number 1 Taxi company in Edinburgh, you can naturally expect a first class working environment based in Edinburgh's West End,...

  • Call Centre Customer Service

    3 months ago

    Edinburgh, United Kingdom CBS Business Consulting LTD Full time

    **Position: Call Centre Customer Service** **Core Duties & Responsibilities**: - Provide professional support to ensure high levels of customer satisfaction - Liaise with service department to ensure that all orders are processed in a timely manner - Manage social media accounts to ensure images, content and image presentation is maintained on a regular...

  • Call Center Representative

    3 months ago

    Edinburgh, United Kingdom ETMAD Full time

    **Job Title: Call Center Representative** **Company: ETMAD** **Location: Edinburgh** **Key Responsibilities**: - Handle a high volume of inbound and outbound calls in a timely manner - Respond to customer inquiries and provide accurate information about our products and services - Resolve customer complaints and issues efficiently, escalating when...

  • Senior Inbound Marketing Strategist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Denholm Associates Full time

    Job SummaryDenholm Associates is seeking an experienced Senior Inbound Marketing Strategist to join our team. As a key member of our marketing operations team, you will be responsible for developing and implementing strategic marketing campaigns that drive business growth and revenue.Key ResponsibilitiesDevelop and execute comprehensive marketing strategies...

  • Centre Operations Assistant

    4 months ago

    Edinburgh, United Kingdom NewFlex Full time

    **Role**: Centre Operations Assistant **Location**: Edinburgh, Gyleview **Hours**: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) **Reporting to**: Centre Operations Manager **Who are we?** NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible...

  • Call Centre Agent

    3 months ago

    Edinburgh, United Kingdom The Shower Doctor Ltd Full time

    **Company description** We specialise in shower parts, selling via online platforms as well as our sales counter and callcentre. Looking for enthusiastic individuals to join our callcentre. **Job description** **Requirements**: **Excellent telephone manner/experience is essential**, good command of English, excellent communication skills, an outgoing...

  • Centre Operations Assistant

    4 months ago

    Edinburgh, United Kingdom NewFlex Full time

    **Role**: Centre Operations Assistant **Location**: Edinburgh St. Colme Street **Hours**: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) **Reporting to**: General Manager **Who are we?** NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible...

  • Call Centre Complaints Handler

    3 months ago

    Edinburgh, United Kingdom Trip.com Full time

    **Introduction** Our service hours are Monday to Sunday 7am to 8pm and you will work a 7.5 hour shift within these times each day. The standard working pattern will be 37.5 hours per week (5 days per week). You will work shifts on a rotation basis including weekends and public holidays. **Salary**: £25,000 **Key Roles and Responsibilities** - Resolved...

Inbound Call Centre Operator

4 months ago

Edinburgh, United Kingdom HOLLOW ADVISORY LTD Full time

**Duties**:

- Answer incoming calls professionally and provide information about products or services
- Make outbound calls to follow up on customer inquiries or sales leads
- Conduct data entry tasks accurately and efficiently
- Analyse customer needs to recommend the most suitable products or services
- Utilise phone etiquette to ensure positive customer interactions
- Upsell products or services to increase sales revenue
- Handle multilingual customer queries with professionalism

**Skills**:

- Strong analytical skills to understand customer requirements
- Ability to upsell and promote additional products or services
- Excellent data entry capabilities for accurate record keeping
- Effective communication skills to interact with customers professionally
- Phone etiquette expertise for positive customer interactions

Pay: From £23,879.00 per year

**Benefits**:

- Company events
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 23/06/2024